I’m sorry for responding now, but this just came to my mind as laying on sofa.

The payments have now been made and everything is cleared. I think the letter to his house definitely moved this.

Many thanks for the help as always and have a great weekend. 

Thanks. He paid directly via bank transfer. He also said last night he’ll ensure the rest is sent. Will see..

Also just to check re 14 days. I typed up the letter on 18/10/21, but post office was shut and letter was sent on 19/10/21. He had received the letter on 20/10/21. Which day would be the first day - the day he received it or the date on the letter?

Thanks

Hi,

Just heads up - he paid 250 for one of the invoices. He still has not paid the main invoice of 3530. I have a feeling that he may not be paying that. 

Would it be wise to start preparing the claim already just in case he does not pay by the time 14 days passes? 

Thanks

Hey!

I think I just got some good news. So letters were sent out yesterday morning special delivery to both home address and office. It must have arrived today. He phoned me up and wants to make a payment. Apologized that it has taken this long and it wasn't resolved sooner. 

I am sure he would have paid, but as I understand their accounts team is horrible. Well, the letter of action definitely has moved this forward fast enough!

I will keep you updated once I receive the payment!

Thank you all ever so much once again! 

I have just sent both letters to his home address and office via special delivery and got receipt of postage. Should I now proceed to work on particulars of the claim? Thanks

Ok got it, sorry. Should I then send the letter to his office that he asked me to issue an invoice to or to his house? 
 

Thanks

Morning,

Many thanks. Yes to both questions Lawrence is his name and he is the owner. I do not know who his client is. 
 

Should I send the letter to his house under companies house or would it be ok to send it to him via WhatsApp where I’ve been dealing with him?

Thanks

No problem I’m not trying to hide anything. I don’t know how these things work and want to learn and get the money back that I am owed.

The company who is refusing to pay is Fishnet Properties LTD. Lawrence is the guy’s name who owes me money and who I did the job for.

Ok I will clear up all story. I believe customer is not paying. I had met this man at a job I was doing. We exchanged numbers. Few days later he called me for services. I agreed to do it. It’s an office installation for a client of his. I thought he was individual until I asked to who certificate should be issued to. He asked to issue to his LTD company. 
 

I had issued him an invoice under my LTD company that I hold. 

The house is in his personal name. 
 

I also don’t know if I should send letter of action as my LTD company or as myself.

Thanks

Hmm, I'm a bit confused now. His company is a LTD company on which his name and address shows up on companies house. I assume that is not LLP as to what you are referring. 

I attach letter of claim. I am unsure if this is the correct way to type it out. 

Thanks

Electrical v1.docx

Thanks BankFodder,

Much appreciate your help. I will begin to draft a letter of claim and will post it later tonight for some advise.

I have just checked the Land Registry and can see his name shows up on Registered Owners title and shows who the lenders are. 

Thanks

Thanks. I will purchase that.

FYI I have sent new invoices with 7 days payment terms. Today is 7th day. No payment.

I had called the client on Friday from my own number. No answer. Couple hours later I called him from different number, he answered and obviously was confused. He pretended to say it was ridiculous that the office has not yet paid and that he will chase them up (again). 
 

Should I try to ring him today again and ask or it’s best bet to send letter before action?

Im also a little confused how to write the letter as never had to do one. Is there a sample template anywhere on here that I could use? I searched but could not find anything.

Thanks

It shows that title register and plan are available to purchase. 

Thank you both. I do want to pursue this to the end as its a lot of my own money invested plus 4 days work involved. 

Its a LTD company, in fact he has 5 companies under his name. I do not know where he lives, but looking at companies house it shows his address, but unsure if its his home address. Should I still pull out his land registry details? 

I had just sent him new invoices with 7 days payment terms. 

Is there any good sample that I could find for letter of claim for similar case? 

Thanks

Hi,

I need some advise please. I have completed a full office electrical installation for a client and provided electrical installation certificates. It has been about 7 weeks now. I have spent 1000 of my own money for materials, total job worth is 3750 as agreed. I have sent an invoice to the client for the job 3 weeks ago. He said he will pay me, but every week I am chasing him and he says "sorry I will chase the office for payment" however no payment is being made. 

I have all proof from before job started and after it was completed in pictures. I have all conversations with him on whatsapp from beginning. I think the only mistake I had done was the invoice I issued did not have payment terms i.e 7 days.

What would be the right course of action to take? I am thinking letter before action and then take him to small claims court perhaps. Is there a specific time frame that I have to wait before sending either of these?

Thanks

Good morning all,

Firstly I would like to say once again thank you so much for helping me out with any issues that I had on this site! Really do appreciate you all!

I just wanted to update you all and to say that the complaint has gone through and the finance agreement has been now closed. I had my 3000 pounds returned to me, along with my finance closed. They have paid me 150 pounds of compensation on top and 50 pounds for interest. 

Thank you!!

Hi,

FYI BMW has transferred back my £3000 deposit monies. I am awaiting for finance company to end the contract now.

It sounds that everything has worked out fine now. Do you think it would be good idea to purchase another vehicle now, or should I wait to have this finalised?

i am really struggling without the car the last few weeks.

thanks

I'm sorry, I think it was the compressor I used that reduced quality. The file was 13mb and I couldn't upload it. 

Service 01732 223910 MOTORING Canterbury (1) (1).pdf

Just attaching what I was given with edited personal information. 

Apart from that I think its irrelevant to attach. I.e. there is service history, green V5 slip, and two receipts of the 3000 deposit. 

P.s I phoned black horse today and asked for an update since its been 18 days since I reported. They said they are in talks with BMW and waiting for final email before they finalize they decision. They only received one of my emails that I sent on 18 June. I sent 2 others on 14 June and 27 June. They found those and added to my file. 

Also in regards to gap insurance. It says on website to cancel via the app. I entered my details and it pops up saying "as your purchase was within the last 30 days please contact your dealer" 

Do you think I should ensure they cancel this too, or will they cancel automatically as it was financed by black horse.

Thanks

Thanks. No word from finance company yet. Not even single reply from all my emails sent.

I am at work now, but what I will do tonight is scan everything that I have and post up here.

In regards to deposit they asked me how much I’m looking to put down. I said 3k, so they charged me £2801 and £199 for their processing fees. 

Thanks. I will do as advised.

I just had a reply from BMW after sending out the email last night. 
 

“I can confirm until the settlement agreement is signed we would not look at providing a refund for your vehicle. “

Good morning,

I received couple more letters from DCBL. Assume safe to ignore?

Thanks

247_Payment_line_01302_897022.pdf

Thank you. I will add the above and have it sent out. 

Do you think I should call the finance company and ask them that they are receiving my emails and to get an update of what is happening?

Thanks

Good morning,

Apologies I couldn't reply back last night as went into work. That's ok, I appreciate your help. I should have mentioned all in first post. It's my own fault.

Ok, so it makes complete sense now that Black Horse are the dealers in this instance. It seems that all my agreements that I had signed is with Black Horse.

Since sending out emails and initially talking with finance company over the phone, I haven't been contacted by finance company at all since. I am not receiving any replies through the emails that I sent either.

Would it be correct choice to give them a call on Monday and ask what is happening?

Would it help if I scanned all agreements that I have with finance company and BMW? I am happy to scan all documents that I hold and post them up here.

Does below sound ok to send both to finance company and BMW?

To loan company:

Dear Sir/Mdm 

This is to confirm that vehicle registration number RF16 TYV has now been collected by Big Motoring World. I am no longer in the possession of the vehicle and I am no longer the owner.

I would like to remind you that as I already asserted my rights under the consumer rights act and the Big Motoring World have now received the car because of the defects, it is your responsibility, the loan company as effective owners of the vehicle to sort out a complete reimbursement of all money paid and any ancillary losses.

Many thanks

To BMW:

Dear Sir/Mdm

I would like to inform you as I will not be signing the proposed agreement. The right to reject in the Consumers Rights Act is unconditional – any in any event the 14 day cooling off period which relates to finance agreements is also unconditional.

Many thanks

I paid 3000 deposit (2800 + 200 buyers fees cover by my debit card). The car was purchased on Hire Purchase.

I can only see the attached on agreement files that state something about 14 day period. I am unsure if that is what you are asking. 

Your right to withdraw.pdf