Thanks. I sent a CCA request letter to Arrow and here's their reply: Dear ## #### Arrow Global Limited Account: ##/######## ASSIGNED BY Cyclone Asset Management Limited (ACCOUNT NUMBER ########) Thank you for contacting Arrow Global. We acknowledge your request for documentation pursuant to the Consumer Credit Act 1974. We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. we will now process your request for documentation from the original creditor and will revert in due course. We confirm that all collection activity will be suspended pending provision of the documents. Please note that this does not include any court proceedings issued against you which will continue to follow the timeframe set out by the court. We hereby return your £1.00 (This was the postal order I sent them in the CCA request letter) I'm totally baffled who Cyclone Asset are as never heard of them until now. I sent a letter to Restons and they said: Dear Sir Re Arrow Global v Yourself Account Number - xxxxxxxx Original Creditor and product type - Egg - Loan We acknowledge receipt of your recent correspondence and request for documentation. We write to inform you that we have requested instructions from our client. We shall revert back to you in due course Yours faithfully Restons Solicitors Limited

Yes definitely more than 6 years ago

Thanks, I prefer putting everything in writing though

Name of the Claimant ? ARROW GLOBAL LIMITED Date of issue – 15 SEPTEMBER 2017 Date to acknowledge) = 3/10/17 date to submit defence = 17/10/17 What is the claim for – 1'THE CLAIMANT CLAIMS PAYMENT OF THE OVERDUE BALANCE DUE FROM THE DEFENDANT(S) UNDER A CONTRACT BETWEEN THE DEFENDANT(S) AND EGG DATED ON OR ABOUT JUL 01 2003 AND ASSIGNED TO THE CLAIMANT ON OCT 2011 2.PARTICULARS A/C NO - XXXXXXXX DATE ITEM VALUE 04/08/2017 DEFAULT BALANCE 21889.04 POST REFRL CR NIL TOTAL 21889.04 What is the value of the claim? £21889.04 Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? EGG LOAN When did you enter into the original agreement before or after 2007? BEFORE 2007 [2003] Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. ARROW GLOBAL Were you aware the account had been assigned – did you receive a Notice of Assignment? NO, NO I DIDN'T Did you receive a Default Notice from the original creditor? NO Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? NO Why did you cease payments? DUE TO BEING UNEMPLOYED AS MAIN CARER OF SERIOUSLY ILL FATHER AFTER BRAIN HEMORRHAGE What was the date of your last payment? NOT SURE AS SO LONG AGO Was there a dispute with the original creditor that remains unresolved? NO, NOT THAT I CAN THINK OF Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management planicon? NO

I've never made a payment to Arrow Global and on the particulars of claim they state that the debt was assigned to them on 10 Oct 2011!

Hi Ive received out of the blue a court claim form from Arrow Global saying that I owe nearly £22k to Egg but Ive not heard anything for at least 10 years until now. Please can you advise me whats the best course of action as Ive acknowledged the claim on moneyclaim to get another 14 days on this. Can this debt be Statute Barred because of the age of it? I need to file my defence before 18 October before 4pm online. Ive sent a CCA request to Arrow & their Solicitor Restons and had a reply from both of them to say theyve requested CCA paperwork from Egg but so far I havent received anything since 4 October. I look forward to hearing from anyone soon. Thanks!