Hi All,
need some help please. I will list the points below:
1, 2013 - changed supplied to Eon, never got a final bill from Npower (they say they did send it)
2, Never got any bills of any reminds or red letters from them at all.
3, then got a letter from them out of the blue in Oct 2014 saying i owe them for gas/elec and i have to pay before debt collection agencies get involved.
4, i contacted them, and told them about back billing as they were chasing me for something which was 18 months old.
5, then i get letters from DCA, 2015, was told to ignore which i did.
6, small claims court arrives from county court, Jan 2016
7, i dispute it and regarding back billing and I win.
8, not heard anything for until Apr 2017, another DCA called Arvato started calling me to pay.
9, I told them the situation, they put the account on hold, they liased with Npower, then decided to carry on harrassing me.
10, 14th July Npower send a letter telling me i have to pay in full or they will default my file.
11, the amount is £467.35, yet when i log into the account and look back it says I owe £616!!!
12, I have sent an email to Npower to cease chasing me for this.
I need to know, what other things can I do to stop this default?
n.b. i don't have any paperwork as I won in court, and as it was a year old in jan this year, i binned it all (daft i know)
Any help is much appreciated
Thanks
Paul