The ring was £550 and I paid approx £300 so far.
It's not a lot of money, but we are in dire financial straits and I really need the refund.
Thank you for your advice,
I will write as you have suggested and see what sort of reply I get.
Can I quote the sale of goods act or anything like that?
I guess not since they have't actually sold it to me yet.
I realise I was in the wrong by not paying quickly but there was no agreed timescale, just a little card with the amounts I had paid written on it and deducted form the total each time.
Last time I went in it was still there but they are now saying it has sold this year.
It was 2nd hand / antique so it's possible it even went up in value [?].
Thank you for your advice
sorry, actual amount paid by me was £380 so far.
Just in case that makes any difference