Hi..can I ask how you got on with this issue and Santander as I have the same problem. Did you achieve success in the end? Thanks HI..did you have any success with this Santander PPI claim..? I'm having exactly the same issues as you..thanks

I paid small amounts once it went to 1st Credit and eventually gave up on trying to sort out the debts as there were too many to deal with on top of my husband's terminal diagnosis... What does Statute Barred mean? I am currently £2000 + behind with the mortgage so is this not classed as hardship? I have read some threads about hardship cases being successful. This particular case is the Payment Break Plan and the letter regarding it from Barclaycard...thanks

Thank you - I'll do what you suggest...

I had a Barclaycard roundabout 2005 - I have only one statement as proof which shows a balance of £2,156. Account closed due to non payments and sent to 1st Credit debt collection agency in Oct 2006 with a balance of £2,541.90 outstanding. The debt was never settled as I had to leave my job to become a full time carer for husband with motor neurone disease. got a letter recently regarding 'Payment Break Plan' attached to this Barclaycard which showed first 4 digits of the account number, my name, address etc I am totally unsure of how to answer the questions to be successful in getting a refund. I can't remember any details at all BUT what is more annoying is that some time ago, I applied for a refund of PPI charges on this Barclaycard and they told me that they no longer have my account information so cannot investigate any PPI claim. If this is the case, how can they now be asking me about the PBP? Are they lying about the PPI claim? Should I reply with this PBP questionaire (but please can someone help as I cannot remember details - are they trying to catch me out by wanting me to slip up?) If they are asking me about PBP, do they know the details of my account? And should I then challenge them about the PPI claim? I started loads of claims for PPI back in 2006-7 but when our world fell apart with the diagnosis of MND everything just went by the wayside and they were all left half done. .is it worth pursuing them all again? Should I start completely afresh? What are my chances after all this time? It's PPI for 3 store cards (now owned by New Day), bank charges with Lloyds and Santander, PPI with Lloyds and Barclays.... ....help please! Thanks