Whats the lba letter

Can anyone help. I have sent the 1st letter to NatWest and they replied with a bog standard letter telling me they havent charged me unfairly and wont be issuing me a refund for charges and interest etc. What do i do now.

Can anyone help. I have sent the 1st letter to Natwest and they replied with a bog standard letter telling me they havent charged me unfairly and wont be issuing me a refund for charges and interest etc. What do i do now. Whats more i telephoned them about a seperate issue and they were so rude to me on the phone that i want to make a complaint because ive been charged for something else they i disagree with. Hate Natwest They are awful

Do you is it better with the head office or with my main branch and who would iaddress it to. and should i do it by recorded delivery. B****ds have had at least #4000 off me MOD NOTE Profanity to a minimum please!!

I have two bank accounts with NatWest at different branches. My email to you is to ask that when requesting bank charges on the letter in your library it says i have to pay a 10 pound fee. who would i make the cheque payable to and which NatWest branch would i send the check to. Also should i send the check and letter by recorded delivery. Many Thanks lana