Update
I got a voicemail to say the tablet was ready to be picked up.
I went to the shop today and the assistant got the tablet from the storeroom.
In the past it's been in a fabric zip bag as I have the original box (they didn't take the box from me on any occasion, only the device)
and they take it out the bag to show you and give it you back.
This time however it was in a clean box... a new box!
After about 5minutes of the assitant trying to get something printed out on the computer
I asked if it was a new tablet (I wasn't sure, it could've been my old one in the box!) and
she said "yes".No one had mentioned this in the store or on the voicemail that it was going to a replacement, which I'm glad about.
Hopefully, touch wood, fingers crossed and all that, that this one will be ok.
Thanks for all your help.
P.S. - I've heard of Consequential Loss,
this is what I got "you are entitled to claim damages from the trader to cover your losses if they were caused as a direct result of the goods being faulty..."
Does anyone think I could have a claim?
As they've replaced the tablet with a new one
could this be proof that the tablet was indeed faulty as I claimed?
It's cost me in total £24.20 to travel to and from the store by bus (5x£4.00 and 1x£4.20)
these were day travel tickets but that was/is the cheapest way to get there, singles there and back would have been £2.10 each way..
I have 3 of the bus tickets but obviously not the ones from April 2014 and one from December.
I've got the replacement which is what I wanted all along so don't know whether to cut my losses,
but £24.20 is a lot of money to me especially when the product was only £79
so the travel is over 20% of the cost of the product!
Plus I had no need to go to the store other than the faulty product.