I created an account just to add an update about total wargamer. I placed an order with them over 2 weeks ago and after a week of nothing found this thread about how bad they were! I emailed them asking about my order and got a generic "your order is in a queue" response, so i cancelled the order and received an email saying i would get a refund within 30 days. I responded telling them that 30 days is unacceptable and i had contact sagepay (who handle there card processing and they replied that 30 days is UK legislation and gave me a link to a 15 year old piece of redundant legislation. I sent them an email with the link to the GOV web site which states the law regarding all distance selling refunds must be within 14 days of reciept of the refunded product, since they never posted they only have a few days left to complete my refund! I got a full refund the next day, Now i just have to get all my friends money back from them :s
