If I'm going to be totally honest, I'd use GiftsForGeeks or Element Games. Two of my friends have ordered large quantities of stuff from them. They're twins and bought each other warhammer for their birthdays. They got it both within about 2-3 weeks.
As soon as I get my money back, thats probably where I'd go. I've had issues with GW before too. Like being charged twice for orders online. And they aren't always there to refund either.
But yes, you should request your money back from your bank.
Paul isn't MIA as far as I'm aware, he's still responding via Facebook. (If it's even Paul)
Just trying to alert as many as possible before all the gamers start waiting months for some stuff. I wish I had read the reviews first, but 30% off is a bargain. No doubts about that, the lying I cannot stand.