So i have made the error of ordering with this company sucked in by the 30% off weekend.
i ordered a chaos Helldrake on 28/06/2013 and was charged a total of £34.49
i waited 2 weeks then emailed asking where my stuff was, i got a quick reply saying they had no stock and were waiting for order and once its in it will be with me in a few days.
so i waited 5 days, emailed again asking why my item was not sent yet, Paul Adkins replied saying" im really sorry the order has come but didn't have enough to send me one yet please wait another few days for another order!", waited a few days and still nothing, so i cancelled the order 15/07/2013 already annoyed at this point!
got email saying i will be refunded in 4 days.....waited another week no refund, emailed paul again, he apparently didn't know why i had not received refund and did it manually being told again to wait 4 days, well its now the 2nd of August a week later and surprise surprise still no refund!
i don't think I've ever been so angry about ordering anything online before, how am i going to get my money back? any help please?
