Aaah almost forgot, I waited a month because in their small print they say all orders will be received in 28 days or something like that. I printed that bit out for my bank as proof that I had waited long enough!

Fuzzy_Muppet, try emailing them and tell them that you want a refund otherwise you will be reporting them to your bank (or whoever you made the payment with) and you may possibly get a response. That is what I did in the end, I still did report them and began the process for getting my money back but also emailed them and told them what I was doing. Finally that got a response and they told me that they were cancelling the transaction and I would have a refund in 3 days. It was more like 7 days and I still processed all the forms for the bank. But hallelujah I got my refund and faster than it would have taken to have the money returned by the bank. Poor husband still paddies that he never got the models I promised him lol, but I would rather save a bit extra and buy from a reputable company in the future. I will NEVER use them again.

I have been waiting over a month for my items (£80.00 worth) and still nothing. I have emailed and no reply. I have tried to call on numerous occasions and the line is either engaged or rings and rings and goes dead. I have now contacted my bank and asked them to reverse the transaction and I will have to fill in loads of forms and wait 45 days. I am furious. Please take my advice and avoid this company it will save you a lot of hassle.