Lol!! Sorry guys - didn't think about that when giving it out!! Thanks guys!! xxx

Aww thanks ever so much Bill - you've been so fantastic!! I shall amend that letter if thats ok and get it sent ASAP!! :D:D Don't suppose you live within travelling distance to Bromley, Kent?! Should definitely buy you that drink I owe you!!! Myself and bump are fine thanks! Had my scan a few weeks back and everything's wonderful!! If you fancy a chat or wanna see the little one - feel free to drop me and email - i'm almost always around!!! [edit] Love n baby hugs xxxxxxxxxxx

Hello!! Can't believe it's been so long since i last wrote - but its been a bit chaotic with the move and getting everything prepared for the baby! But everything's calmed down now so wiling to fight again! Wahey! Bill recommended i wrote a letter to Abbey (thanks Bill!) as they hadn't included all the info (Over a yr's missing) I never managed to write the letter, and being outta the swing of things, does anyone have a rough template i can use? Its been ages and well over the 40 days, so not sure where i stand on this one! Sorry!!! And thanks again in advance! Lots of love and baby hugs *J* xxxxxxxxxxxxxx

Thanks again Bill - i'll do that! Will write a letter wwhen i get home. Moving back down to my mum's tomorrow - so everything's a bit hectic!! Thanks so much for all your help - i def owe you a drink or 10!!! xxxxxxx

Hello! Just a quick update, and a request for advice (as always seems the case these days!) I received my duplicate statements last week, as promised, and today got the microfiche printouts. However, i'm sure there's stuff missing (Over a years worth of statements) If i sent my first SAR in Nov 06 - i can request statements back to Nov 00 surely!? But they only go back to Jan 02. I had a look in the templates bit for the letter, but it didn't seem appropriate as, in all honesty, i'm not sure about the 40 days, with the change of address thing - i just want the info now - as i'm moving house tomorrow and want to get this sorted. Any help would be great!! Thanks, as always xxxxxxx

From what i can gather you put all your charges into a spreadsheet (look on the templates i think - vampiress (SP?!) has some apparently, although i'll be using google i think!) and send the bank the prelim letter requesting money back with a copy of the spreadsheet, to the address you've used to correspond in the past!! (Does that make sense?!) HTH xxxxxxxxxxxxxxx

Aww - nah - they're a really good bunch of people - just sad to see me go i think! I can always come back if necessary! xxx

Aw thanks! Was taken a year ago but it's the only one i had a work!! It is good to be able to put a face to the name (not that king kong wasn't a good look for you!!! Haha!!!) Just told my bosses that i'm leaving in 2 weeks - they were so adorable, i almost don't wanna go now! xxx

Hey Bill ! Thanks for your advice again!! One of these days i'm gonna buy you a drink!!! (though it'll be orange for me!!!!) Also - i saw your profile pic - so thought i'd add mine!!! I know who i'm talking to now!!! I will hang fire on the complaint and see if they're true to their word - if not, they'll have a strongly worded letter from me!! Wahey! xxxxx

Hello! Quick update again! Was just getting ready to make a complaint when i received a letter. As far as i can tell, it's just the standard letter, but seeing as there was confusion with the 40 days due to Changes of address etc what do you suggest?! Proceed with the complaint and send them the data protection non compliance letter?! Letter says (paraphrased) Thanks for you letter. Acknowledge £10. Arrangements been made to send info to you. last 14 months on system will be sent in duplicate statements (due to be received in 5-7 days from letter) and previous transactions on microfiche will be sent as a list under seperate cover. Tra la la! Also - this is gonne be fun - i'm moving back to London, so will have to do ANOTHER change of address - will do that before sending pre lim though! xxxxxxxxxx

Aww Nutty - just had a chance to catch up on this and i would be fuming if i were you I can't believe you had an eeijit of a judge!!! How rude was s/he?!?! As everyone else has said tho, it seems you did all you could and he was just having a crappy day!! You have oodles of support and hugs, and you have to keep going!!! You (and bump) can do it!!! xxxxxxxxxxx

Aaahh - i don't have t'internet at home at the moment - only at work! Moving into my partners parents in March and then to my mums in June (full internet access!!!!) Woooh! But until then - only at work!! Wish i could find a swimming class or something! Will have to have a look! All i wanna eat recently is salt n vinegar crisps or pickled onions etc!! Madness!! (Wooh - welcome to the materntiy thread!!!) xxxxxxxx

Hehehe!! Fair enough - one banana coming up!! (Couldn't do your scales - it wouldn't let me - have to "love" other ppl first!!!) The soup wasn't that bad actually - never had it before - was ok!!! I don't even know what Skype is - if i have to d/l it - i won't be allowed! xxx

Thank you so so so SO much Bill - you really are a star - shall have to click on them scale things again methinks!! I will do all of that when i've finished this yummy and nutritous lentil soup!!! Hehehe!!! Nutty - afraid i can't get msn at work - so can only email!!! Damn managers!!!!

Awww Nutty - Congratulations to you too hon!!!!!!!!! How great is that - i totally empathise about the tiredness tho - i'm waiting on my dating scan - but estimated at 12 weeks!! Are you on any forums etc?! I'm on babyworld.co.uk How's your claim getting on!? Any luck!? If you wanna email - feel free and we can have a moan/natter about both bank charges and the joys of pregnancy!! Hehe!! (jodie.austin@gmail.com) xxxxxxxxxxxxxx