Hi i have been in contact with citenzens advice cause i am having problems with them to they were taking double payments each week off me and then saying they coudnt refund it me it would go into a little account so if your short 1 week you can use it which was no good to me they were leaving me short so i cancelled my cards to and never paid them again i havent paid for 9 weeks.
they have harrased me phoned me every day 10 times a dsay so changed my number they have contacted my family member who have told them they dont speak to me so they dont carry on getting harrased and visited me at home and my partner said i left him n took stuff with me so they used police scare tactic which is rubbish citizens advice told me they cannot take the goods back without a court order as they are not baliffs and they cannot call police because its not a criminal matter its a civil matter as we havent done anything iilegal its just breach of a contract and they dont take you to court either my sister was supposed to pay them 60 quid a week n stopped paying ignored door everytime they came n changed her number n they eventually got fed up she hasnt heard from them for over a year and never retunred any of the goods and she says they dont even send her letters n she had a tv, washer, sofa and cooker from them.
im riding it out n seeing where it goes as i have a bed and matress and a tv i pid on for over a year and no way im returning them as you still have to pay