hi all, earlier in the year i had a £250 loan with cash genie which they wanted £325 back with interest. i got in a bit of money trouble and agreed a repayment plan with them and they agreed to freeze interest etc so i paid back 10 monthly installments of £32.50. i paid all of these for 5 months with the 6th month failing ( another place wiped my account ) but 8 days later with my balance with them left at £162.50 they took £160.10 in 4 payments from my account which i accepted as i owed them the money. then on the 8th of november i received an email from carter forbes saying on behalf of cash genie. i checked my cash genie account and it said i owed £2.40 so i printed off the page showing it and emailed carter forbes back saying my account was paid and there must be a mistake. then today i got a reply saying my balance is £555 pounds but they will accept £225 today and wipe the rest of the charges if i paid, i have just replied to them stating what i have as in bank records, repayment plan emails and and a copy of my balance on the cash genie account on the 8th nov 2012 saying it was £2.40 ( thay have also today added an extra £225 on my cash genie account so it says i owe £227.40 now lol) and i am happy to pay them the £2.40 and am waiting to hear back surely they cant be allowed to do this for £2.40

thanks BRIGADIER2JCS i have sent it recorded today.i will let you know if they respond:-)

will get copies sent off too havinastella cheers:-)

hi thanks for the replies i thought it was rubbish lol i just dont want them phoning my work

thanks for that, sorry im new to it all lol

hi i have just received this letter from mackenzie hall for a debt with quick quid. although i continually offered QQ a repayment offer of £40 per month (due to my work hours being cut this is all i could afford), they sold it on to MH, i have had no correspondance with these apart from this letter ive attatched. i know they are a bit dodgy after reading other threads on here and was wondering if anyone could advise me on the best way to deal with them as they have threatened to contact my work which i dont want to happen, by the way i received this letter on the 17th lol

cheers AS, this was apparently from orange in 08 which i never spent nowhere near the amount they are asking for, if i recall at the time the money i owed orange from the last letter i received ( in 08 i think i have twice moved since due to kids and dont have letter no more) was for 40 something pounds and i have never heard from arrow before regarding such debt ( unless they had old address) until told by bryan carter. i looked them up before taking any action and found this site and heard nothing but bad things. so after reading up on here i decided to send them a CPR 31.14 and these were what i recieved back which dont seem to be what the request asks for. im completely lost now:sad:

hi andy here they are. soz thought i converted them before Produced_by_convert-jpg-to.pdf Produced_by_convert-jpg-to.pdf Produced_by_convert-jpg-to.pdf Produced_by_convert-jpg-to.pdf

I recently received court papers from Bryan Carter Solicitors for and old debt with orange which was passed on to Arrow Global. i acknowledged the court papers and sent B.C a CPR 31.14 request. i received a response on 25th August saying they will be in touch in due course. Then today i received some docs that im not too sure about and would like some advice on my next move. i have enclosed all docs and letters received since i sent my CPR request and not sure what to do. PLEASE HELP ME, THANKS