Phew, the relief is amazing. Thanks guys, donation coming when i get the cash, well worth it!

Full settlement recieved 07/10/06!

Give them a call saying many thanks for all the cheques, but you're just enquiring exactly what they payment for! (then send them back). Unless you are like the banks - send em' back! PL edited: please be aware of using potentially libelous remarks Thanks.

Brilliant stuff - congratulations! Great to see some winning threads on here PL

Brilliant stuff indeeed! Well done bandit, long may this ledgenary fight live on in the long memory of the consumeractiongroup

Natwest seem to be by far the worst in terms of trying to intimidate their customers into not giving up. Congratulations on the other banks, and i hope all goes well with the conference (or non conference if Natwest pay up before hand). What exactly have they said is supposed to happen at these things? PL

There are basically three credit reference agencies that financal institutions share their data with - Experian, Equifax and Call credit. Equifax and Experian are the most commonly used ones, with Experian being the one that banks use the most. For example, if you miss a couple of payments on your Barclaycard, this may appear on the experian database and the Equifax one, but not the Call Credit one if Barclaycard chose not to use this agency. Your bank obviously has more information about you - they know how you operate your accounts for example. They thus have their own internal assessment of your credit worthiness (how hard they are going to try and flog you other products). It is likely that your internal one is not good, but if you've kept up all your payments on credit cards and the like there is nothing evil on your external records. It can be worth getting hold of a copy of your credit report just to see. PL

Which make lots of money from people coming to their site and signing up for their mag i'm afraid, so there's no interest for them directing people elsewhere. PL

This sounds like the bog standard defence. Sorry to be a pain, but if you want to make sure the only way is to post it on here in full so we can tell you (or look at other people's posts and check there PLUTOS G

Bog standard apart from the part about the offer which they have inserted in the middle of the letter PL

Yes get a follow up call in to remind them of their obligations, and the consequences outlined in your letter for non-compliance Good luck plutos

Cobbetts is doing so well out of Natwest that they are moving: Cobbetts is moving... !!!! PL

Hi Stansfield. It would be great for you to start you own thread with this on. If you do this then everyone knows where to go to help you! Briefly, I'd say you should at least write a letter to decline the offer - if it does get to court, I believe you should have shown that you have been reasonable. With mutliple offers, there obviously has to be a stage where you take them to court to stop them increasing the offer by a tenner every time. Ask this again in your own thread - it'll be interesting to watch what answers you get Cheers PL

As far as i am aware the banks have only reduced their credit card fees, claiming that the oft ruling had nothing to do with current account default fees. I have certainally had nothing from Natwest about reduced fees on my account, and they are still charging me as much as ever if I am the slightest bit over drawn. They have no incentive to change them until the oft puts a test case through PLuTOS

Yep. take it you know all of your charges etc? If so, get in there with the LBA and give em 14 days to repond. Good Luck PL