Preliminary letter going out tomorrow claiming a total of £449.73.

Darnation I knew I had made that typo somewhere, trust you to spot it Sterile

Vampiress, As your the spreadsheet wizard among us can I please ask you to create another one for credit cards? Your spreadsheet is ideal for Bank accounts where the interest and charges are paid off monthly. If a charge is applied to a credit cardit it attracts interest at the companies monthly rate of interest, However, owing to the way they actually apply payments to the account that charge is one of the last to get paid. So unless the account is paid IN FULL every month it continues to accumulate compounded interest. A spread sheet which allows entry of charges , dates, and the card companies monthly interest rate would be useful for calculating this compounded interest. I have actually had this confirmed by Mr Gareth Tunnicliffe (legal advocate) at MBNA. He admitted that several charges applied during 2000 could actually have compounded sufficiently over the last 6 years for the interest to be worth more than the accumulated charges. I am about to make a claim to MBNA for £950 of charges applied over 6 years and compounded interest add £1090 in interest, should be interesting to see what happens.

Following a telephone conversation with Mr Gareth Tunnicliffe this afternoon I have calculated interest paid on a total of £950 in charges dating back to June 2000. Interest alone comes to £1204 at their rate of 1.73% per calender month. He agreed that they apply payment to charges last in the queue so a charge from 6 years ago has been accumulating compound interest every month unless the account is settled in full. He also copnfirmed they had changed the account number on one of the 2 accounts I have with them and never told me, strange as statement are still using the original number. Claim letter going tomorrow for £950 + compounded interest for £1090.27 total claim £2040.27 Has anybody else been succesful in calculating compound interest on a credit card account ?

Following a telephone conversation with Mr Gareth Tunnicliffe this afternoon I have calculated interest paid on a total of £950 in charges dating back to June 2000. Interest alone comes to £1090 at their rate of 1.73% per calender month. He agreed that they apply payment to charges last in the queue so a charge from 6 years ago has been accumulating compound interest every month unless the account is settled in full.

I had so many phone calls from this crowd of idiots I eventually refused to answer their ID verification questions on the basis they were calling me so must know who I am. Ask them to verify their identity and tell them if they can't then to stop phoning you as harrassment is a serious matter. I also spoke to MBNA and told them if I received any more calls or letters from GlabalVantage that I would be taking legal action. The phone calls stopped very suddenly. You have NO legal obligation to speka to any collection agency acting on behalf of any bank or credit company.

Response to their standard microfiche letter sent via email. I'll follow it up by letter just to be sure she gets it, may as well hit her from both sides

Just received the standard microfiche argument and 2 years of transactions from Barclaycard in response to my Data Protection Act letter sent 24 June. About to send an e-mail to Tracy Burgess (Customer Relations Manager) pointing out the Information office have stated that microfiche is a relevant filing system under the DPA and that they have a total of 40 days to comply (expires 5 August) before I lodge proceedings for non-compliance. I will also at that time send an letter requesting payment based on an estimated amount due to their failure to comply with the DPA. Below is the e-mail I am about to send if anyone would like to make a comment before it goes Dear Mrs Burgess Account Number XXXX I am in receipt of your letter dated 2 July 2006 your reference XXXX I note your comments in reference to the archived transactions being stored on microfiche, but would advise you that my Data Protection Act request does cover information stored on microfiche, or any other system. Please see the case of Durant v FSA 2003. The Information Commisioners Office have also recently confirmed that microfiche archives do constitute a structured relevant filing system and subsequently are covered by my request. I would also point out that you have 40 days to comply with my data request which expires on 5 August 2006, after which time I will lodge a complaint with the information commisioners and commence proceedings for non-compliance.

The only change was when RBS sold the account to MBNA. which was roughly this time last year, that accounts for the statements stopping in June 2005. MBNA then issued a new card and all statements from them have used that account number. The accompanying letter with the incomplete DPA details introduces a third (card/account) number. The list of charges they included mostly use this number with 2-3 using the new card number from MBNA. The account moving from RBS to MBNA accounts for one number change along with a card issue but the third account/card number is a total mystery as I have never seen it before. I quoted the card number from my current card so they have been able to relate that back to the original RBS account. Not sure what to do now as I was planning to send a repayment letter this weekend, but with 2 balances for the same account and incomplete data which I know includes several more charges it looks like i have to start the process all over again.

ok I have now gone through the statements for the first account and totalled £395 plus interest due of £54.75 up to June 2005 when MBNA took over the account. The seperate list provided by MBNA shows £1165 of charges between june 2000 and November 2005 so it looks like I need an official DPA letter to them as they have not provided data up to June 2006 as requested. I also need to know where this third account number they list against the account has come from.

Just about to start my crusade against MBNA. I sent them a nice preliminary letter asking for details of charges made ton 2 accounts, received a load of statements back free of charge. The odd thing is though the account was originally with RBS and transferred to MBNS a couple of years ago. I would have expected the account number to change suddenlyfrom an RBS number to an MBNA number but the statements are all in the RBS account number right up to JUne of this year. the accompanying letter then refers to 2 account numbers one of which I have never seen before. No copy of the original credit agreement but they have been kind enough to enclose a full list of charges, which bear no resemblance to the statements included. Do I use their list or wade through statements and compile my own ( I have started this). At the end I am going to have 2 totally different lists for the same account and same 6 year period.

Ok I am completely baffled now. With credit cards I need to be able to use the card companies monthly interest rate and apply it to any charges made in that month. The spreadsheet doesnt seem to allow using a monthly interest rate. Where Banks are concerned surely we only need to charge compound interest based on their monthly unauthorised overdraft interest rate ? I'm no expert on spread sheets but it seems to me that if a charge was made on 30/2/2004 then interest is calculable from then until now. Afraid my brain is starting to get too old and frazzled to start trying to work out interest owed over a 6 year period when multiple charges have been made. I can't for the life of me understand why the account balance is needed on a monthly basis when we are really only interested in interest they owe us on charges made against us.