Hi, I've started a PPI claim with Natwest. (I'm in the process of trying to regain control over my finances) They have been helpful so far, I called asking for the details of my loan and recieved a letter, with the details, and a phone number for a dedicated claims department, I started the ball rolling. The only problem with all this, is that I can't remember if I actually had any ppi on my loan. I have a nagging feeling that I removed the ppi quite early in the process, but they are yet to inform me. The letter I recieved stated. Loan Amount: £6000** Date Opened: 25/07/2007 Date Closed: 03/01/2012 PPI Amount: £1227* **Amount of loan does not include any PPI amount if this was attached to the loan. *PPI amount shows the amount of a payment protection insurance policy if attached to the loan. "No PPI" is shown if a policy was never taken for this loan. The total I was paying on the loan for as far back as I remember was £147.50 Per Month - Making the total I repaid on the loan over 54 months - £7938 With the PPI amount being £1227 If I remove that, it would make the total I paid back on the loan £6711 which is completely unrealistic? I really have only had one loan, so I'm not entirely sure a bank would lend me 6000 pounds and only want £6711 in return over 54 months. I think the loan was around 8% APR. I think it's safe to say I removed the PPI fairly early on, but if anyone could give me an opinion on that I'd be interested. I'm terrible with money (obviously) and percentages. I know it's worth pursuing as it's not costing me anything and even if I get a couple of months PPI back plus the interest it won't be a complete failure.

Thanks Poguesy, I've been absorbing as much information from these forums as possible and I've got the telephone harrassment letters ready. My intention is to clear the amount within 60 days and hopefully they will be slightly more reasonable with me when I go down that route. I'm still slightly concerned about Swift Sterling reaction badly and trying to snatch the money from my account. I have cancelled my card and I now have a new one, they do not have the details of the new card. Do you think it's advisable to withdraw my money from the account so they cannot do this?

Hi, I have two payday loans with swift sterling, 400 pound with the charge for the credit at £119 per month & 100 pound with the charge for the credit at £30 per month. Total they are request this month is the full repayment of £649.00 My bank card was stolen at the weekend, and I've cancelled it and requested a new one, so I'm currently a few days late on my repayment. To be honest I've realise I'm never going to get to a point where I'm going to be able to pay this back, without having to reloan each month. I've done that at least 4 times now with Swift. They are obviously being reasonable with me at the moment because they believe once I get my card that I will pay the full amount. I'm concerned though, that if I do reloan they might not accept me, and they might just take the money and refuse any reloans, which would leave me totally skint with a month until payday. My question is, if I refuse to pay and offer to enter into a repayment plan, I'm under the impression that they will refuse, then transfer the debt to a DCA and then hopefully I can come to an arrangement with the DCA and pay back the loan over 4 months or so? I want to minimise the harrassment levels in this case. Does anyone have any advice, would people advise me to do this rather than risk paying it all back and trying to reloan? I don't want to risk agencies coming to my door to collect money. I have a secure job and would be able to clear it in a few months, I just need to end the cycle. For the record I also have outstanding loans and debts that I am managing to pay off in a similar manner. I've actually found it easier to deal with DCAs than I have with the lenders direct. Apologies for the long post.