Hi I have just received a call from Bank of Scotland re my preference account and the letter I sent with the list of charges. The conversation went like this........" The office of fair trading have stated that they believe a charge of £12 is a fair charge, but as a gesture of goodwill I will be looking to refund all of the charges made on your account" Result, but they point blank refuse to remove the default on my credit file......even though they cannot provide me with a copy of the default notice, they say that is system generated and they don not keep copeis only the info when it was sent out..... I will be getting over £250 in charges returned.....

My 14 LBA expires on Monday and as at today have not heard a dicky bird from Barclays............not even an small offer. What happens on Tuesday as the 14 days have expired by then.......... Do i need to apply to the court.............? :confused: Thanks

Got a letter from Barclays yesterday saying Thank sor getting in touch and sorry to hear i have a complaint, but thanking me for taking the time and effort to bring it to thier attention....... How condesending is that!! They said they were looking into my complaint but will let me know a answer by 16th April, which is over 3 weeks away.... Do i still send LBA on monday 26th March as that is 14 days after sending first request letter??? Appreciate any assistance..... Thanks

Up Date........ 22/03/2007 . still not heard anything from Barclays..... Will be looking to send second letter on Monday 26th March giving another 14 days............ Having watched the Whistleblower programme last night, cannot really see how thay have got a leg to stand on My claim is nearly £4k over the last six years. Will keep you posted

Hi Everyone, Keeping the site up to date with my claim 25/2/07 Sent letter requesting bank statements 2/3/07 Received standard letter from Bank telling me they will be sending statements out to me in a computer printout format. 9/3/07 Received statements in two large A4 envelopes(much of cost a small fortune in postage) 12/3/07 Sending off letter for claim and also the summary of charges. I used the spreadsheet which auto-calced the 8% interest. Was i correct in sending this? Fingers crossed.................................watch this space.............. :) :)

Will Scarlett Thanks for the advice. Will make sure in future that I don't just write something in this forum without knowing all the facts. Thanks DAVECOOL:cool: :cool:

Actually, I read the letter too quick and they has put aside my request for a schedule of charges , but are sending me copy statements"within the next few weeks", They go on to say that statement info beofre 2000 is stored manaully and have said they may be a increase in the time required to collate. Sorry if i caused confusion.... Do they still have to get my statements to me within 40 days ? Thanks DAVE

Hi First TIme poster here...... Sent my letter for S A R on 15/02/07 Got a reply back today saying that they will not carry out my request... What do i do now???? Thanks