Thank you. That's all i needed to know.

Firstly, apologies if this is in the wrong section - please move mods if it is the case. Ive owed ebay £40 in fees for the last couple of months, i paid off £10 through ebay. It then got handed to Newman DCA who rang me last week asking when i can pay. I said next friday (today - 21/09/12). So the debt is clear. I told newman this and they said i still owe them £8 in admin fees. So, can i mug them off and not pay, do i have to pay them. From reading on here i dont. But just want confirmation - i am aware they'll still chase me for a while. I said on the phone to them i wasnt going to pay an admin fee when they havent collected any money from me, they acknowledged and accepted id paid the debt off direct with ebay. But then said i still owed them the £8 admin fees - which again i said i wasnt going to pay as they hadnt collected anything off me, all i was told is you're still liable and you'll receive a letter. Also i might add, my ebay account is registered at my previous (parents) address, but i gave my home address, not thinking. But she accepted it as me confirming my details. Any advice appreciated. Thanks Gareth

Thanks guys, i'll look into this!

how do i go about this? i know to look through statements and add them up and note the dates. Then what, write a letter asking for them back, but whats the wording? any templates?

Hi all, Firstly apologies if this is in the wrong section - im new here My question is in regards to a littlewoods account i have. Im not having trouble being able to afford the payments, but its the fact littlewoods seems to work on a 28 day cycle - so often the payment date falls before my pay date thus i have to pay late and am charged £12. Ive spoken to littlewoods and they acknowledged they have lots of customers complaining of the same thing. So i emailed a letter to their head office on the queriesATlittlewoods.com email address - i got no response. I feel writing to the head office would be futile. So is there anything i can do, i realise it says in their T&C that its 28 days. So do i have a leg to stand on? Surely this is unfair on the customer After doing a search on here i saw similar but not the same threads where people suggested to request for the CCA and then as they wont be able to provide it, then no more payments will be have to be made until they do - and seen as they dont have one no more payments are required. Now its not that i dont want to pay my accoutn off - i dont want it going against me. But then why cant they help the customers by having a fixed payment date. Any advice? Thanks in advance. Gareth

Did you get an answer to this Grace?

Yep im having issues with this. I knwo this thread was created a while ago, but i wondered if you got anywhere with this?