Jane85
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EXCLUSIVE LEATHER SOFAS LIMITED - winding up order
Jane85 replied to we shall overcome's topic in High Street Stores
So glad to see some more positive comments about the company. Thanks for contributing Rosey - here's hoping less people will be put off now. In these tough economic times we should be supporting small companies! -
EXCLUSIVE LEATHER SOFAS LIMITED - winding up order
Jane85 replied to we shall overcome's topic in High Street Stores
Everyone else? There are other (although very few) positive comments in here, not just mine. As I said in my post, I did my research about the company before buying and that's why I found this site. Out of interest, what problems did you have with the company? I can't find any other comments on this thread from you other than accusing people of being trolls. And by the way, have no idea where the troll term came from but I can't say I like it! -
EXCLUSIVE LEATHER SOFAS LIMITED - winding up order
Jane85 replied to we shall overcome's topic in High Street Stores
I think it's quite sad that as soon as a positive comment appears on here it is immediately accused of being a lie. What a shame! -
EXCLUSIVE LEATHER SOFAS LIMITED - winding up order
Jane85 replied to we shall overcome's topic in High Street Stores
I have been wanting to buy a new sofa for a while, saving up for one of high quality and one that has the 'wow factor'. I've been to both DFS and Next, but haven't found any that I'm that mad about. I also went to Yes Sofa Specialists, opposite DFS in Droitwich, and I actually found the perfect sofa - well it would be once I customised it to the right fabric and size! Having not heard anything of the company before, however, I was a bit dubious about jumping in and buying it straight away so I said I would think about it. I googled the name and one of the first sites was this one, and with all the bad reviews wow was I put off! I've since revisited DFS and still didn't find anything I really liked. Call me foolish, but I've now been back into Yes Sofa Specialists and put a deposit down on my sofa. With nothing else out there of similar or better quality and design, I'm willing to take the risk for that dream sofa.* With so many poor reviews on here, I thought it was only fair I describe what a pleasant experience I had, so that not everyone will be put off buying from these guys. I found the staff extremely well informed, who listened to what I wanted and made helpful suggestions as to what would suit me. They were very pleasant and at no time did I feel pressurised into buying - they even suggested I had another look in DFS for peace of mind! This is the opposite of how I felt in DFS - I was hounded as soon as I went in, reminded that I need 4 years free interest and warranties for this and that.* Don't forget that this is a small company and every company has complaints - big stores have complaints in the thousands! If you're thinking of buying from Yes Sofa Specialists, give them a chance rather than being put off by complaints on this site - you may well be surprised by what you find! And finally, a little disclaimer - if I have problems with delivery or the sofa itself (I paid by credit card so I should be covered if anything goes wrong) I will take back all I have said and update my review, but right now I'm really looking forward to my amazing sofa!
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