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Jane85

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  1. So glad to see some more positive comments about the company. Thanks for contributing Rosey - here's hoping less people will be put off now. In these tough economic times we should be supporting small companies!
  2. Everyone else? There are other (although very few) positive comments in here, not just mine. As I said in my post, I did my research about the company before buying and that's why I found this site. Out of interest, what problems did you have with the company? I can't find any other comments on this thread from you other than accusing people of being trolls. And by the way, have no idea where the troll term came from but I can't say I like it!
  3. I think it's quite sad that as soon as a positive comment appears on here it is immediately accused of being a lie. What a shame!
  4. I have been wanting to buy a new sofa for a while, saving up for one of high quality and one that has the 'wow factor'. I've been to both DFS and Next, but haven't found any that I'm that mad about. I also went to Yes Sofa Specialists, opposite DFS in Droitwich, and I actually found the perfect sofa - well it would be once I customised it to the right fabric and size! Having not heard anything of the company before, however, I was a bit dubious about jumping in and buying it straight away so I said I would think about it. I googled the name and one of the first sites was this one, and with all the bad reviews wow was I put off! I've since revisited DFS and still didn't find anything I really liked. Call me foolish, but I've now been back into Yes Sofa Specialists and put a deposit down on my sofa. With nothing else out there of similar or better quality and design, I'm willing to take the risk for that dream sofa.* With so many poor reviews on here, I thought it was only fair I describe what a pleasant experience I had, so that not everyone will be put off buying from these guys. I found the staff extremely well informed, who listened to what I wanted and made helpful suggestions as to what would suit me. They were very pleasant and at no time did I feel pressurised into buying - they even suggested I had another look in DFS for peace of mind! This is the opposite of how I felt in DFS - I was hounded as soon as I went in, reminded that I need 4 years free interest and warranties for this and that.* Don't forget that this is a small company and every company has complaints - big stores have complaints in the thousands! If you're thinking of buying from Yes Sofa Specialists, give them a chance rather than being put off by complaints on this site - you may well be surprised by what you find! And finally, a little disclaimer - if I have problems with delivery or the sofa itself (I paid by credit card so I should be covered if anything goes wrong) I will take back all I have said and update my review, but right now I'm really looking forward to my amazing sofa!
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