rainnights
-
Posts
33 -
Joined
-
Last visited
-
Updating....I had to remind them about the meeting but I finally had the home visit from the CEO of Bromford..got more apologies..and some promises for all the repairs need done (even the minor once) Had my other 2 neighbours in so they all got some problems sorted, and the look on his face when he had to meet them all was priceless. Also received £ 40.00 in vouchers from PH Jones ..he..he..I know I should have asked for serious compensation but I am happy not to have to see them again…ever.. With the nice summer that we have at the moment I am happy to have heating and hot water. Again thank you all for helping
-
No update..did not had the meeting...as expected he only offered on FB so to show of...I will have to remind him about it
-
Thank you all..and I do have to say that it helps when someone encourage you to stand up for yourself
-
Sorry..just kidding about the rent
-
Thank you stu007, this time is not fixed...got a new boiler from the 21 Century :) Well I am also thinking to ask them to pay rent since they have been 3/4 hours at every visit.Just beeing develish now he..he BUT....I do not really believe him since he post the message under mine on the ranting page on FB..this is good for publicity but not good enough for me at this point. I will take one step at the time and if I am not happy with what he has to offer I am still going to take them to court...this problem created a lot of unecessary and unresonable stress.
-
And to rectify..I had 36 visits from November and boiler never worked more then a week at the time..they kept ordering parts that they or not needed. OH..dear, my house is nice and warm even so the ''Engineer'' will have to comeback tomorw to finish the job..my mind can bearely cope with the heat
-
Thank you again, Don,t really want to see him but...I will have the visit from HE before and a list with ''to be done'' things. There are 3 bungalows on my cull de sac that belong to Bromford and they all have problems with boilers. So I plan to have my neighbours here when and if he is going to come and they can all have a chat ..he..he…
-
Hi, Thank you all for advice and support...got a bit of courage andcalled Shelter, HE, and the Ombudsman Office. Monday, Shelter put me in contact with a lawyer for legaladvice and news to me that you can sue them with Legal Aid J Tuesday, HE from city direct is coming for a home visit butphoned Bromford to say that she expect the problem to be sorted by the time sheget here which is next Tuesday. CEO from Bromford sent message thru FB that will like tocome and see me!!!! PH Jones phoned yesterday to install a new boiler onSaturday… but Engineer showed up today and working on it… What I have tried for 5 month was achieved in 5 days. Not sure what did it this time but I am grateful to all ofyou for help me to start something bigger then just complaining to theiroffice!!! Finger crossed Engineer will do a good job and I will get mylife back. Thank you again
-
My husband is the reason that I have not involved more people or organization in this saga. He is antisocial and talking to people makes him very unconfortable so you see...I do not want to add to his stress...
-
Thank you stu007 and Conniff I read everything on the website and followed all procedures but nothing work as it is writen there. Boiler have been fixed once again 20 min ago...but still need a part to be replaced. That is the tricky part..they fix it but never last more then a week and then start allover so untill such time that is completely finished can not even complain to the Ombudsman as per Mr Mick Kent I am sure he can read all about it on my FB page. I am starting to think that is me..so tired of complaining, maybe it is me I DO Expect people to do the job that they are paid do to but it does not work like this anymore
-
Hi, Again I have no heating …boo I am sooo tired of this. Sent official complains about 3 times and got no answer to any. Contacted the Ombudsman and he advised to wait still for Bromford to answer. Check their time limit for answering and one more month and have been exhausted all procedures. From November I had 30 visits from Engineers and parts have been replaced yet most part of the winter I had no heating and no hot water. The contractors used are useless and is called PH Jones. Name and shame!!! Half of them have no clue about what they are doing. Now I am at the point that (so they tell me) I am waiting for parts to be replaced sometime this week but this are the same parts that have been replaced in December. Very confusing story and I am sorry if I confuse everybody reading. Any way as the last resort and out of frustration I have started a page on Facebook which they seem not to like to much. No all I need is more people using FB that have problems with FB. (Last person checking the boiler on Saturday told me that he was sent to ‘’that women that create havoc on FB’’).
-
What Made You Want To Swear Today?
rainnights replied to ukaviator's topic in The Bear Garden – for off-topic chat
Thank you sillygirl1 , I will make sure they get the message :) -
What Made You Want To Swear Today?
rainnights replied to ukaviator's topic in The Bear Garden – for off-topic chat
Virgin Media....can not get rid of them ,,,booo Lucky me I can swear in different languages -
Thank you again but since my life is a bit hectic at the moment I will give them a bit more time...I know I should press them But I do have some things to sort that take priority over this.
-
Refund on faulty prescription glasses for child
rainnights replied to Eggbox's topic in General Retail
Hope by now you have solved the problem since it should be easy to get back to the Optican and have your money back.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS