I am in the sme situation with them and a complaint is being dealt with by the FOS, so contact them asap and register your complaiant against Minicredit, its a free service, the more complaints they get the quicker this company will be reovked by the OFT to have a credit license

I have received a letter to say the same thing Frederickson are no longer dealing with the account. My account was on hold with them, as the FOS is currently dealing with the complaint. Everytime you take a case to the FOS Minicredit have to pay the FOS around £500 for the dispute to be heard, so make sure you register a comlaint with the FOS and MInicredit will have to pay a non refundable fee of £500 for every complaint they investigate. Even if Minicredit won they would not get the £500 back

Minicredit are being investigated by the Financial Ombudsman rom: Harber, Graham To: Sent: Fri, 20 Jan 2012 10:33 Subject: FW: Your complaint about Minicredit Ref: Dear I do not appear to have received all of the information requested in my letter of 20 December 2011 and email of 6 January 2012 regarding the above. Please let me have this as soon as possible and in any event no later than 3 February 2012 so that I can progress the complaint. If you are unable to respond fully by this date please let me know. Yours sincerely Graham Harber Adjudicator Tel: 0207 964 0768 Fax: 0207 964 0769

can anyone help me with advice on how to deal with these charges from mincre The Following Final Response is being sent to You according to the Formal Complaints Procedure. Microcredit Ltd issued a loan of £600 to You on the 20th of May 2011 and the due date was chosen by Yourself to be on the 19th of June 2011. As the loan was neither repaid nor rolled over latest on the due date the system has added overdue charges and interest to Your outstanding balance according to the Loan Agreement. We accept all payments You make and may provide You up to 90 days from the due date to clear the balance before Legal action is started. All the overdue charges and interest have been added to the balance according to the Loan Agreement and will be added until full repayment. The following information has been taken from the Loan Agreement: KEY INFORMATION If you break this Agreement, we will charge you if we unsuccessfully attempt to obtain repayment on the due date for repayment. A fee of £25 will be charged on the day that your missed payment was due. If we unsuccessfully attempt to obtain repayment on the due date, we will attempt to obtain repayment a second time 2 days later, and if we unsuccessfully attempt to obtain repayment on this second occasion we will charge you a further amount of £55. If we unsuccessfully attempt to obtain repayment we may charge up to £3. Interest on any sum in arrears will be charged at the contractual rate, both before and after judgment, until payment. Also, you must pay us all other reasonable costs and expenses we incur (including any legal costs on a full indemnity basis) in tracing you, or enforcing, or attempting to enforce, our rights under this Agreement. Repayment, Default and Recovery 8. You agree to make all payments to us under this Agreement at the proper time. We will collect payments by debiting your bank account using the debit card details you have registered with us up to three times per day. You authorise us to debit your bank account to collect payments due under this Agreement. If we are unsuccessful in collecting payment, we may try to debit your bank account again at a later stage until we have successfully collected payment. If you have provided us with details of a second debit card and we are unsuccessful in collecting payment from the first debit card, you authorise us to seek payment via the second debit card in the same way as you authorise us to seek payment via the first debit card. You must give us new valid debit card details when you cancel, lose or your debit card(s) registered with us become(s) invalid when you have unpaid loan with us. The total outstanding balance £1776 from the date of issuing (20th of May 2011) until today the 13th of September 2011 consisted of the following: 1. Loan principal £600 2. Interest in total £696 (up to 1% of the Principal per day) 3. Overdue penalty £25 (was added on the 1st day overdue) 4. Overdue penalty £55 (was added on the 3rd day overdue) 5. Debit Attempt fees in total £300 (every unsuccessful attempt to receive the repayment costs £3) 6. Debt Recovery fee £100 (was added on the 30th day overdue) Microcredit Ltd used the contractual right to debit payments from the debit card of the Customer to debit partly payments in total of £90 on the 20th and 21st of June 2011. The mentioned partly payments decreased the total outstanding balance and the current balance is £1686. We accept all payments You make and may provide You up to 90 days from the due date to clear the balance before Legal action is started. All the overdue charges and interest have been added to the balance according to the Loan Agreement and will be added until full repayment. Microcredit Ltd considers that all the overdue charges and interest have been rightfully added to the outstanding balance according to the Loan Agreement You accepted. We are willing to consider the possibility of a settlement figure if it is reasonable and paid in full latest by the 30th of September 2011 to avoid the beginning of Legal action. Please contact our Customer Support on the number 08718903015 when You have funds available to offer as full and final settlement. If the settlement is agreed, the payment has to be made with a debit card immediately. You have also previously asked the copies of the recorded phone-conversations we have received from Your contact numbers. Do You wish us to send them so You could be able to hear them over as they are the subject regarding what our Legal team is considering to start the further action against You. Do You wish the copies to be also sent to the e-mail addresses Your e-mail was also sent to

cancel your bank card today report it lost, as these people will take out any money you have in. Dont let there texts letters or emails intimidate you, the FOS and OFT are inestigating them for breaching the comsumer credit act. Only pay back what you owe plus one months interest.

Dear Minicredit. Further to your disappointing final response to my complaint I can now advise that the official paperwork together with a copy of your email and letters in which you attempt to charge me £100 for debt collection visits have now been sent to the Financial Ombudsman. The Office of Fair Trading have also been emailed over my concerns that you are breaching the 1974 Consumer Credit Act and that in my opinion your licence to trade should either be revoked or you should be prosecuted for unjustifiable and unacceptable charges and interest rates which you feel you can debit onto accounts as and when you feel like it. I have also asked that the matter regard your company and the way it trades be raised in Parliament by my MP with the Prime Minister. I would be grateful if you would stop the telephone calls to my mobile phone. I would advise that in settlement of this account I will pay £600 plus one months interest minus payments that have been made at £50 a month and will not be intimidated to pay your excessive loan shark charges, I strongly suggest you read the consumer credit act, as clearly up to now you have no idea how it works and what is required by you as a responsible lender

At the bottom of the email threy sent me i have just realised they had included the personal details of another person whose got a dent with them, so i emailed them to tell them they were breaking the data protection act and this was there reply To whom it may concern, Thank You for the information and helping us to locate an error made by the e-mail service provider. This will be seriously looked into. We apologize for the inconviniences regarding the attached e-mail. As the e-mail did not have more information regarding the personal details of the other Customer regarding the address, date of birth and etc. It is not understandable that You as a third party sent the e-mail over to a debt management agency, Financial-Ombudsman and to media, it is also possible to have You accused of providing the details of the e-mail You received by a system error against the Data Protection Act.

The Following Final Response is being sent to You according to the Formal Complaints Proceedure described in the Pre-Contract. The following information has been taken from the Loan Agreement: KEY INFORMATION If you break this Agreement, we will charge you if we unsuccessfully attempt to obtain repayment on the due date for repayment. A fee of £25 will be charged on the day that your missed payment was due. If we unsuccessfully attempt to obtain repayment on the due date, we will attempt to obtain repayment a second time 2 days later, and if we unsuccessfully attempt to obtain repayment on this second occasion we will charge you a further amount of £55. If we unsuccessfully attempt to obtain repayment we may charge up to £5. Interest on any sum in arrears will be charged at the contractual rate, both before and after judgment, until payment. Also, you must pay us all other reasonable costs and expenses we incur (including any legal costs on a full indemnity basis) in tracing you, or enforcing, or attempting to enforce, our rights under this Agreement. Repayment, Default and Recovery 8. You agree to make all payments to us under this Agreement at the proper time. We will collect payments by debiting your bank account using the debit card details you have registered with us up to three times per day. You authorise us to debit your bank account to collect payments due under this Agreement. If we are unsuccessful in collecting payment, we may try to debit your bank account again at a later stage until we have successfully collected payment. If you have provided us with details of a second debit card and we are unsuccessful in collecting payment from the first debit card, you authorise us to seek payment via the second debit card in the same way as you authorise us to seek payment via the first debit card. You must give us new valid debit card details when you cancel, lose or your debit card(s) registered with us become(s) invalid when you have unpaid loan with us. The current outstanding balance is £1635 today on the 7th of September 2011. The partly payments we received in total for the amount of £90 on the 20th and 21st of June 2011 decreased the total outstanding balance £1725 which consists of the following: 1. Loan principal £600 2. Interest in total £660 (1% of the Principal per day) 3. Overdue penalty £25 (was added on the 1st day overdue) 4. Overdue penalty £55 (was added on the 3rd day overdue) 5. Debt Recovery fee £100 (was added on the 30th day overdue) 6. Debit Attempt fees in total £285 (every unsuccessfull attempt to recieve the repayment costs £3) When the loan is not repaid on the due date, the Customer receives TEXT messages and voicemails to the registered mobile phone number, e-mail notifications to the registered e-mail address and letters to the registered postal address. Our indoor Debt Recovery department is manually dealing with the debt and the fee of £100 was added on the 30th day overdue to cover the cost of the debt collection. As the doorstep collector has not yet had a visit to Your address the charge for the visit has not been added. Microcredit Ltd considers that all the overdue charges and interest have been rightfully added to the outstanding balance according to the Loan Agreement You accepted. We are willing to consider the possiblity of a settlement figure if it is reasonable and paid in full latest by the 30th of September 2011 to avoid the beginning of further action. Kind regards Minicredit Claims Department

Anyone got ideas what defence i can use to take mincredit to court over the followoin information from them The Following Final Response is being sent to You according to the Formal Complaints Proceedure described in the Pre-Contract. The following information has been taken from the Loan Agreement: KEY INFORMATION If you break this Agreement, we will charge you if we unsuccessfully attempt to obtain repayment on the due date for repayment. A fee of £25 will be charged on the day that your missed payment was due. If we unsuccessfully attempt to obtain repayment on the due date, we will attempt to obtain repayment a second time 2 days later, and if we unsuccessfully attempt to obtain repayment on this second occasion we will charge you a further amount of £55. If we unsuccessfully attempt to obtain repayment we may charge up to £5. Interest on any sum in arrears will be charged at the contractual rate, both before and after judgment, until payment. Also, you must pay us all other reasonable costs and expenses we incur (including any legal costs on a full indemnity basis) in tracing you, or enforcing, or attempting to enforce, our rights under this Agreement. Repayment, Default and Recovery 8. You agree to make all payments to us under this Agreement at the proper time. We will collect payments by debiting your bank account using the debit card details you have registered with us up to three times per day. You authorise us to debit your bank account to collect payments due under this Agreement. If we are unsuccessful in collecting payment, we may try to debit your bank account again at a later stage until we have successfully collected payment. If you have provided us with details of a second debit card and we are unsuccessful in collecting payment from the first debit card, you authorise us to seek payment via the second debit card in the same way as you authorise us to seek payment via the first debit card. You must give us new valid debit card details when you cancel, lose or your debit card(s) registered with us become(s) invalid when you have unpaid loan with us. The current outstanding balance is £1635 today on the 7th of September 2011. The partly payments we received in total for the amount of £90 on the 20th and 21st of June 2011 decreased the total outstanding balance £1725 which consists of the following: 1. Loan principal £600 2. Interest in total £660 (1% of the Principal per day) 3. Overdue penalty £25 (was added on the 1st day overdue) 4. Overdue penalty £55 (was added on the 3rd day overdue) 5. Debt Recovery fee £100 (was added on the 30th day overdue) 6. Debit Attempt fees in total £285 (every unsuccessfull attempt to recieve the repayment costs £3) When the loan is not repaid on the due date, the Customer receives TEXT messages and voicemails to the registered mobile phone number, e-mail notifications to the registered e-mail address and letters to the registered postal address. Our indoor Debt Recovery department is manually dealing with the debt and the fee of £100 was added on the 30th day overdue to cover the cost of the debt collection. As the doorstep collector has not yet had a visit to Your address the charge for the visit has not been added. Microcredit Ltd considers that all the overdue charges and interest have been rightfully added to the outstanding balance according to the Loan Agreement You accepted. We are willing to consider the possiblity of a settlement figure if it is reasonable and paid in full latest by the 30th of September 2011 to avoid the beginning of further action. Kind regards Minicredit Claims Department