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Greentea

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Everything posted by Greentea

  1. Old lift in block of flats not working and got stuck in it do not use it unless really necessary, started to walk down stairs fell nasty head injury concussed is the landlord to blame for keep lift in good working order for residents in block of flats?
  2. Been sent all around the place, not sure what they are playing at, they now they have inclusded some details to Transport Focus to help resolve issues. Said reason their name was on bank statement Arriva use to sell ticket to public and they are company that is responsible for the matter. Could not make it up!! Does anyone know the name of CEO of virgin or should I sent to Richard Branson ? Seems they want to wash their hands of it, but I will make sure thats not going to happen...
  3. Found out virgin says it arriva fault as they did not updated their system and virgin past complaint on to them, but last part of train journey was with west coast train not arriva. Don't know how arriva comes into it now. Apparently train got into port same time as ferry gate closed. Not sure about guaranteed connection but feel it’s relevant tho..
  4. Found out today ticket should not have been sold and need go make complaint to Virgin.
  5. First part of train journey was with Virgin to Crew & from there on it was with West Cost trains that is the company fare was paid to on card statement she is going to contact them to get exact time it arrived at Holyhead on 12th Oct. According to Irish Ferries Customer services at Dublin saling was took off at 11.50. Irish Ferries says not responsible and it up to customers to make it on time for sailing. I feel whole thing was misleading no one wants to take responsible for not been given incorrect information at Euston Station for combine tickets to Dublin Ferry port.
  6. Sorry it been a long day and I am in middle of ascertain full details will post tomorrow. T:oops:
  7. As soon as she got off the her schedule train at ferry port she went to check in but it was closed. The ticket was combind one with schedule with 2 changes which she got well within time. The ferry company are they are only responsibe for sailing not for trains getting in on time. Not sure if train was late or ferry left early. If train was late it would have been no more than minutes. She was left waiting at ferry port for hrs until next sailing which took hours longer than the Swiff she was booked on therefore had extra expense at other end ie taxi fares. She sent all relevant info to complaints office in Diblin but it seems they do not want to know
  8. An elderly relative of mine book train and ferry to Ireland via Hollyhead. She got all relative train connections as quoted on tickets when she got to Holyhead the ferry had left without her. The customer service at ferry port said it was train fault. She been in contact with customers services at Irish Ferry port and they also said it not their fault and she is responsible for making it on time to get ferry out she and other passagers had got off train and went to ferry port to find check in had closed. Surely the ferry should not have left without all passengers and train should have infromed them there were passengers on train for ferry. Irish ferries were not concern and said it was her fault for not making it on time. They seem not to want to take any responsibility for passagers once fare been paid. This meant waiting at ferry port for hours and longer on ferry time on ferry 2 hrs extra. Any suggestion go forward with compaint would be appreciated.
  9. Would be grateful for some advice pls. LA in middle of carrying out works inside residents homes that were given no choice in the matter whatsoever. Their contractors doing decorating but only the area they had to do work on, other area in same room left undone therefore the room looks unfinished decorating wise. Can they do this look awful partly decorated which means residents has to finished it and cannot afford to do it. Can council do this ?
  10. Need some help on how to stop Capquest phoning and leaving message on my answer machine to contact them in relation to letter they sent on 28 May 2016 saying there is £746.57 owed to them with reference number on it. Also say they are looking after Arrow Global Guernsey Limited with account number on it. On credit reference agency dated 2009 there was nothing on it saying money was owed to them. I think its an old ccj that they are after. Just want to stop them contacting me as it is stressing me out. Any advice on how to do this would be greatly appreciated.
  11. Do not be surprised if the Housing ombudperson will agree with housing assocation you maybe 00001 they will take up. I understand that their panel is made up of ex conncil CEO's and will protect establishment.
  12. Keepmote merged with Apollo and are billionaires contractors according to insidehousing. Council use them and they have terrorised most residents, especially vulnerable people, Council policy to do this in London. Took 16 months for council to change bathroom to shower room left without toilet for weeks and no bath for over 16months.'nighmare of nightmares'.
  13. Is there a time limit for small claim to be made ie week or month prior to when the damage was done to my home please..Also they know their contractors done damage to lots of people home in area, but told me they did not spend any more time investigating it. Their contractors harassment residents shocking...got evidence of it.
  14. I waited for council to assess and they took their time I was advised by Insurance that I should have claim within 3 months of damage but it took council over 3 months they kept stalling saying that people were on holiday. I kept pursuing the council it is less than £200 but it the principle of it and I will pursue it all the way now as they are crooks. |I got emails between council asking them to call and see damage but the contractors are saying no damage done but that is not true. I will would like to highlight how bad they are to residents they are charging me for TV aerial and disconnected me from roof of building no TV since switch over but still have to pay them for aerial. Awful council. even charge blind people for TV aerial while they gag employee with 5.5 million. so much waste that we pay for...
  15. 2 of their officer called to my home and took photos of damage officers and photos have apparently disappeared and contractors are not trading any more surely that is not my fault also they said I got to produced correspondence where they contractor said it was there fault. They are just awful people put residents in danger does not bother them. They are suppose to be working for us instead do us damage.
  16. Thank you for help, got email that said the 'alleged' damage to my home so they think I am trying to commit fraud. Will let you know how it ends..Thanks again...
  17. Thank you but do I take council or directors of contractor, it is not that much money, but its the principle of it they cannot keep doing this to their residents. Their contractors are just awful and the council know this but do not care. They harass so many people, mainly elderly all was on their website that they have took down but I took some screen shots of posts of some of complaints and there were 100 of them of harassment of people, locked one woman out of her when she retuned from hospital she had to sit on stairs until they came and let her in awful. I will look into small claims this week..very nasty council... many thanks for help...
  18. Been dealing with my local cllr and she had given up as well their contractors had done nothing but harassment of local people and especially disabled people in London Council had website and so many people complained about their contractors took some screen shots of them seem before they took it down after 100's of complains about how they were treating local people. They do not like complains about their contractors seem like they want to destroy local people to get their homes from them. Not sure how to insert some of the complains
  19. I have been dealing in writing via email since 2010 now they said contractor no longer trading and due to time length they cannot help alleged claim. Council delayed me from making claim from my household insurance which was taken out through them. I got so many emails and letter from contractors denying saying away on holidays more delays for me to go out of time for insurance which council knows I have with them..
  20. Need help with my council contractors they damage to my home. Council employees called to my home and took pictures of damage now council says person left their employ and no record of photos. Also contractors denied any damage was done. Council said they want correspondence where contractors confirm that damage was done to my home..:roll:
  21. Making inquiry for a friend of mine regarding sickness. If the employer company is registered in the UK and has operations in Dublin, does that mean the employment laws have to be the same as that the UK. Thanks
  22. Have you got household contents insurance if you have then claim off that. Council are just the pits nowadays. If you complain too often they will blacklist you and then they will make your life hell. How about contacting your MP or your councilor. Have a look a their website and they should have a lot of information on it above Right to Repairs most council have that on their websites. Good luck
  23. A friend of mine sent me this link concerning a repossession and it is well worth a look. The guy in it knows his stuff even the police were very good in protecting the tenant from the bailiffs. http://www.youtube.com/watch?v=u8g_tNimjEo
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