Presumably because they paid you via Paypal and Paypal took the hit.

They must pay him up to second he stopped working for them, to do otherwise would constitute an unlawful deduction from his salary. An employer cannot withhold money earned or dip into someone's salary without authorisation. Unless the employer can prove that they made a substantial financial loss as a consequence of him leaving without giving notice. And I cannot see how that would apply in this case. It would only apply if some one off specialist upped and left causing his former employers to go bankrupt or some such. Sounds like a degree of bullying was going on too.

Is it a 'refund' or was it an ex gratia payment?

This is what they say on their website 14 Consumer's right to cancel: Consumers have the right to cancel the contract for the provision of goods or services, by notice in writing, at any time before 14 days have passed from the day after the contract was made. If, however, we have started to perform our side of the contract before you exercise your right to cancel, then the right to cancel is lost.

I would imagine they can charge you something for administration, how much did you pay and for how far in advance? This isn't my area of expertise but I would think they will need more specific information to advise. Was there a contract and if so what does it say about cancellation?

Can you remove the highlighting, it's impossible to read like that - I've tried and gave up...

For some reason this has reminded me of an experience I had years ago when I rented a room in a shared house. Someone had moved out owing rent, leaving behind only a wrecked sofa. I remember the landlord standing there and telling me with complete sincerity that he would not allow to them collect the wrecked sofa until the outstanding rent was paid, and me standing there trying to keep a neutral expression on my face whilst thinking 'if they wanted the wrecked sofa I am sure they would have taken it with them when they went.' And in any case if it came to it I doubt he could have stopped them removing it... Anyway good luck sorting this out, it must be heart breaking having to deal with something like this.

Wouldn't he be faced with court action to claim back decades of over paid housing benefit which was claimed as a single occupier by his mother? If he managed to get back into the property that is - or maybe even if he didn't having drawn attention to what is in fact benefit fraud on a grand scale.

Personally I would just draw a line underneath it and move on, lesson learned, that would be the intelligent thing to do now.

We are all equal under the law. The courts are not just a hit squad for the claimant. 'He' may well believe you are threatening him.

TBH I would CCA request each and every one of them and cease all payments until they comply. Take control of the conversation.

Send them the statute barred letter.

It was fun sometimes once you stopped being frightened of them.

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Ask him whether he would prefer to leave under his own steam or with a policeman either side of him. Then advise him you are calling the police and close the door in his face. I seem to remember doing just this many years ago and the man literally ran away.

Also a rather personal question admittedly but I don't think it has been asked. Do you have any money at all, savings, etc, I don't want figures just a better idea of your position.

I answered your question. I am trying to help you.

If you have a dog, they might well need to employ a dog handler. If you have tropical fish it would not be an immediate problem because they put a small credit on the meter when they fit it.

What kind of pets do you have?

Why would this affect the safety of your pets?

Regarding the actual warrant, sad to say these are not addressed individually, unless challenged, they are waved through in blocks of tens or even hundreds by the courts. If you turned up to the court and challenged it. it *might* be delayed but essentially it would be raised again straight away and this time with all the information to hand to push it through. I'm not sure if this would add further costs.

Are you sure you have received visits from debt collectors in relation to this account because as it stands it is an outstanding balance not a 'debt' and there would be no reason for it to be passed to debt collectors whilst it is still a live account. To reiterate myself and others you will not be allowed to change suppliers while there is an outstanding balance on your account so this is not an option you have. Another supplier would view you as a bad risk and refuse to take you on even if your current supplier was prepared to let you go. Energy companies are obliged to share this sort of information with each other. I can only suggest you give them an up to date meter read so the balance is accurate and then agree to a pre payment meter being fitted. This is you best plan of action and will happen anyway if you do nothing, however without your agreement there will be additional charges which will run into hundreds and which will be added to the outstanding balance.

An accurate read may lower the balance - it might increase it too but at least it would be accurate.

You need to give them a meter read if they are using an estimated bill.