Hi All I sent the Yorkshire Bank a letter stateing that the DPA SAR I sent them back in July had enough information for them to retrieve my account details. I also added this information on the letter again. 2 previous address's my date of Birth and my Visa account details. I have received a reply from them insisting they cannot find my account details without my account number, even though I have given them my previous address and my date of birth. Should I know report them to the ICO. They really are prating about. The Visa card was set up on the account I had. So why are they saying they cannot find my Bank Account number.....

Hi Can anyone advise, My Husband closed his account with Yorkshire 18month ago. I sent the DPA SAR letter some while ago. We put the incorrect account number on and we cannot find the correct account number anywhere. We have called into the Bank on several occasions and they are saying without the account number they cannot help us. My husband gave them his address and his DOB. But they say they cannot find his account number with just this information. The problem is we have searched high and lo and cannot find anything at all with his account number on. He has a Visa Card with them on this account. But yet they still say they cannot find his Bank Account number. I have received his Visa statements. But still waiting for for his Bank Account statements. (Surely they can find his Bank Account number).........

Hi Candles Just wandered how you were getting on. Did you add up all your statements and done your money claim. Not yet received my statements and got abit stalled with my money claim. I hav'nt heaard from the ICO yet. Keep us posted how your getting on. MURPHY......

Hi Just an update, I have not filled my claim yet as I have been unwell. Will this make a difference if I leave it a week or so. Thanks.

Hi Candles. I just wandered if you had heard anything from th ICO.?. OR from Abbey. I have had a problem finding your forum. It seems you cant search now the same as before (unless I'm doing something different). Keep us informed. Take Care !.....

Hi Does anyone think I should draw this money out of my account?..I have sent them a letter today accepting the money as partial payment and told them I will be purseing my claim threw the courts. Any Advice?......:?

Hi Candles / All Read your post regarding them putting the money into your account, I was passing the bank today and have not used the account since June. I remembered that they had put the money in your account so I decided to check my balance. I knew there was £3 in and got a shock when my balance read £583. When i printed a mini statement it read Charge Refund. Abit shocked really as to what they are playing at.(They must have something up their sleeve) I will leave it until the end of the week and then draw it all out (Just in Case). I will send them a letter accepting this as partial payment and give them 7 days to refund the full amount. Then use the money for my Court Claim or should I just do my Court Claim anyway (should have done it 24th August but had no money) and deduct the £580. This is an extreme positive and I feel like I am actually getting somewhere know. After all Banks do not refund £580 for nothing, Just waiting for my £4k know. Have you heard anything from the Information Commissioners Office.? Take Care.

Hi Candles Read your post regarding them putting the money into your account, I was passing the bank today and have not used the account since June. I remembered that they had put the money in your account so I decided to check my balance. I knew there was £3 in and got a shock when my balance read £583. When i printed a mini statement it read Charge Refund. Abit shocked really as to what they are playing at.(They must have something up their sleeve) I will leave it until the end of the week and then draw it all out (Just in Case). I will send them a letter accepting this as partial payment and give them 7 days to refund the full amount. Then use the money for my Court Claim or should I just do my Court Claim anyway (should have done it 24th August but had no money) and deduct the £580. This is an extreme positive and I feel like I am actually getting somewhere know. After all Banks do not refund £580 for nothing, Just waiting for my £4k know. Have you heard anything from the ICO.? Take Care.

Hi All A Quick Update - Still not received 4 years out of the 6 years statements. I have not heard nothing in response to my LBA letter from ABBEY. I was due to file my money claim on the 24th August but unable to, due to lack of finances. Hopefully I will do this on line on Friday. I'm very nervous and stressed with Abbey as the claim is estimated due to them not sending me all my statements. I have reported them to the ICO (NOT HEARD ANYTHING YET)..... I need to read up again on the Court Procedure so I am clear as to what I am doing....Abbey are really making my blood boil due to there lack of humanity (THEY HAVE BEEN VERY GOOD AT SHOWING THEIR TRUE COLOURS) Very BULLY BOY TACTICS. I will keep you all posted......

Hi Karnevil. My claim is based on average of paying £990 over a 12 month period. My claim is for £4950 based on the figures I already have. Is this OK...? Thanks....

Hi Candles My compliant was for none compliance DPA, But I have urged forward and completed an estimated claim (due to their none compliance) based on the figures I already had. Not sure if I have done the coreect thing, But its all just another stalling process from Shabby. I've just completed my Husbands Prelim for Yorkshire Visa only £235 I'm hoping because it's only a small amount (to them) they won't PRAT about. (wishfull thinking).Keep you posted.Take Care.

Hi All I am due to file my moneyclaim on 26th August, LBA sent 10th August. I was late sending my complaint to the ICO (sent 21st Aug infact.... ). Do I need to wait for a reply from them before I file my moneyclaim. Thanks.

Hi Candles. Have you received your statements yet.?. I have not yet received mine requested 10th June. Just wandered how you were getting on. I am due to file my money claim tomorrow. Really annoyed with them, the way they treat people is horrid, makes you all the more determined to fight for your money back. Just reading up know so I dont make a blunder (they wish). Good Luck...

Thanks Martin your a GEM....

Thanks Martin, I will try again. Really dont know where I went wrong??....I think its all Panic with me now. I will look at it again... Thanks.

Hi Can anyone advise on the Post Above... Thanks.

Hi All Q. When you file a complaint with ICO does it cost £35 and is Abbey the Data Controller?..Also on the form it does not ask my Address anywhere, just at the end my Signature, Name, Job Title, Date and Contact Tel No. Do I need to add a cover letter to explain that Abbey have failed to provide me with information requested on the 10th June 2006. Thanks

WOW.....3p Vs £35. It makes my Blood Boil......

Hi Yes, I agree there is obviously a Teeney Weeney cost to them, But Heh £35. I have taken NO CHARGE IS ACCEPTABLE. From my post. As this is false. First Class Stamp. = 31p Envelope = 10p Process = 50p A Whopping Supper Dupper = 91p. This is only my opinion. Good Luck To All.......

WOW................ The Banks / Money Lenders have alot to answere for they have caused misery / heartache in peoples life's, for pure greed. I know this because of first hand experience. I would go to collect my husbands wage and half of it had gone (bank charges), but we still had the Rent to pay, The Bills to pay, feed and clothe 3 children. In our experience it became a vicous circle.The Bank Account taking obscene amounts of money in charges, and we would end up living of the Credit Card because of this, Then the bank would keep increaseing the credit cards, You then cant meet the payments on the Credit Cards because of the Bank Charges. Then Oh Boy....You are in a mess and the Banks have got you by the Short and Curly's. They turned our lives upside down even to the point where my husband walked out on his family as he was unable to cope and he felt like a failure...Anyway he realised the pressure was only caused by the Banks. (And he came home). I am only saying this as The Banks HAVE destroyed people's live's. My point is (FINALLY I HEAR YOU SAY) if we have the atitude well £12 is better than £35 we are still letting the Bank's keep OUR money. We have been so use to paying £35 that £12 sound quite appealing. But If we had been paying £12 we would want them reduced to £3. They make enough money out of us anyway in interest charges ect..... Give me my wage in a BROWN ENVELOPE like the good old days.

Hi Phil / Martin / Michael Thanks....Its getting closer now and, I am worried I will make a silly mistake. Sometimes you can miss the simple things. Once again Thanks All....

Hi Caro I sent S.A.R - (Subject Access Request) to them. I have received my statements for my Credit Card account and in all my husband has paid in charges is £235 for late apyment fees. However he has paid Thousands in interest.. .. .. . Is the £235 all he can claim back. We are still waiting for the Bank Account statements, they are not as forthcoming with them as we KNOW we have paid thousands in charges on that account. He would despair when he went for his wage and they had taken most of it (3 kids to feed) and wonder how you would manage to next pay day. Plus the fact we were unable to meet the payments on the Visa as we were paying charge after charge on the bank account. Plus we would then have to use the Visa to buy the shopping and survive. GOD what a vicous circle they put us in. Sorry about the rant. But I really really get annoyed how we were treat by this bank, And the Bank Manger was HORRID. She even made horrid calls to our home. We walked by the Bank one day and she was coming out. Me and my husband was chatting and when we returned home she called our home (from the bank) and told us not to FxxxxG laugh at her. We were GOB SMACKED. She called back an hour later and apologised. I wanted to report her but my husband said it was our word against her's....Revenge will be so sweet..... ... ... Hope she's still the manager.

Hi All I was just thinking that I may have had another blunder. I sent my LBA on the 10th August along with my schedule of charges (estimated as I have not recieved my statements). I did not add the 8% interest on my schedule or do I do this when I fill in my moneyclaim.I'm a little confused....... surprise surprise. Can anyone advise...Thanks all.

Hi All - Update Recieved standard letter saying they will be in touch in due course and are still looking into my request. Hhhhuuuuummmm.....

Hi Candles / Martin I have started my own thread Murphy Vs Abbey . I have posted the reply to my prelim letter. Basically BOG OFF. Sent my LBA 10th August. Keep Posting........