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JOSH02K

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  1. Is there any regulation that prevents companies from imposing onerous conditions on you when you want to cancel automatic renewal that you did not ask for, - hence the automatic. as an example here's one from ADVFN.COM. They are happy to snap up your payment online, however when it comes to cancelling its a different matter. I am surprised they didn't require an in person interview for cancellation... ! "Send notice of termination or downgrade including your username, full registered home and email addresses, service level to be downgraded to, contact telephone number and explanation of your intentions to: ADVFN PLC, Subs Dept, 26 Throgmorton Street, London, EC2N 2AN. ADVFN CANNOT ACCEPT NOTICE FOR CANCELATION OR DOWNGRADE VIA EMAIL, TELEPHONE OR FAX" We need legislative protection against automatic renewal, and where a renewal has been automatic, the consumer should have the right to cancel at any time except when they have explicitly given authorisation for renewal AFTER expiry of a previous subscription ie, they cannot use weasle terms such as by signing this for the first year you also authorise automoatic renewal for all subsequent years. Automatic renewals should expire and deemed cancelled if not paid with no further action and full consumer protection. Credit card companies should be able to cancel automatic payments and not come out with rubbish like they can't cancel payments and we have to get the unfair trader to stop taking payments! We also need a legislated right to cancel by any means, including e-mail and online, and as a minimum, by the same means that the initial subcription was made. Are there any credit card companies that prevent such sharp practices from going ahead, ie, allow you to cancel automatic renewals by refusing them?
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