It may be best if you contact VOSA and explain what has happened and I believe you would have to pay round £50 and they will carry out a MOT and if they approve it without those problems mentioned above, they will get Kwik Fit to pay and they may also take away the MOT licience Kwik Fit has. Exhaust has three year warrenty so they should have fixed the problem for free. As well as VOSA, I have contacted Watchdog since Kwik Fit was on the show before for similar reasons. They wont reply, they told me over the phone, their policy is not to repose in writting to complaint. OFT and Tranding Standards should also told about this. If everyone here write they would have to do something.

As i only have 10 post, i cannot send private messages. You will have to message me. I have also resubmitted my complaint via Kwik Fit website for which i have not had any reply. If you can you may be able to find this.

Thought I would add my experience to warm others of Kwik Fit: Kwik Fit (Shoot up Hill, Crickelwood, London) failed my MOT saying i need new suspension bush. Wouldnt give me a written quotation either and told me it will cost £120. Took it to another Kwik Fit to a free test and was told nothing wrong with it. The MOT center didnt even put my car up on the ramp. Re-took my MOT with different company and there was no problem with the suspension at all. Opertional Manger called with a mobile number and refuse to write to my complaint & didnt want to investigate either. The Kwik Fit in Colindal, London is the same, they dont even know anything about cars.

Thanks. Quick update. So far nothing from them. Those of you in the similar position, if i dont update again, then that mean i have not had anything from the company requesting to pay for a parking invoice.

I parked my car in a private car park but I didnt buy a ticket from the machine that request you to enter the Car Reg. I waited in my car until my brother turned up but before I left the car park, noticed there is a camera that appears to scan car number plates so what I did was, entered my Car Reg and bought a ticket for 4 hours. I bought the ticket about a hour after i entered the car park and about 5 minutes before I left. I only stayed at the car park for less then 2 hours. I know i can ignore their invoive but I would like to know can they say that I am in breach of contract if i have paid for the time i stayed in the car park before leaving. No one has reported this situation before and wondering what are eveyone's thoughts are or has anyone ever done this before. If this work, we may have found a loophole where you may be able to go back and buy a ticket for your stay LOL I do not want to respond to them saying I wasnt the driver, I want to respond saying I am not in breach of contract and they should only contact me with evidence that I am. Any advice is welcome. Thank you.

Today i took my brother to a job interview and parked my car in a private park and display but stayed in my car until my brother came back. Before i left the parking, i noticed the camera at the entrance and as i didnt want to risk getting a fine of £80, i went and bought a 4 hour ticket from the machine where i had to enter my Car Reg so I am assuming the machine is linked to their camera. I bought the ticket after 1 hour of entering the parking and left within 2 hours. The management company is ParkingEye and I have read alot of review about them and I would like to know, can they send me a fine/invoice for not paying for the ticket when i enter the private property? Thank you in advance.

If they not willing to help, only thing you can do is keep a record of everything you have done so far and send a recorded delivery letter to the head office in UK. They will call you but get them to email you or write. If you dont get the result you want, take them to County Court which is less than £100 court fee. If they dont turn up, you won the case and they have to pay your court fee back plus compensation. I have read many cases involving DELL and they have lost cost they never turn up to court. Moment you fill a court case, they will sort it out before the hearing since it will cost them more if it goes through hearing. You dont need lawyer to take some to County Court. You have to keep trying as i did and got a full refund of my girlfriend's 2 year laptop.

dx100uk is right that your issue is with whomever you purchased the laptop. If the laptop was given to you as a present then either you will have to get the buyer to deal on behalf of you with the suppler or you will have contact the manufacture. I gather from your info that you have got it from Dell online as there are only few shops that sell Dell. Sales and Good Act 1979: http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/DG_182935 http://www.opsi.gov.uk/RevisedStatutes/Acts/ukpga/1979/cukpga_19790054_en_1 Distance Selling http://www.oft.gov.uk/about-the-oft/legal-powers/legal/distance-selling-regulations/

Consumer Protection state that you have the right to ask for money or a replacement. If they refusing to replace best option is to write a letter recorded letter to Dell and keep a record of this. Say you would like a respond within 7 days. Ask them to write to you by letter rather than email or phone calls. Most likely they will refuse knowing them. If there is a computer shop repair shop or PC World TechGuy, go to them and explain to them the problem and ask them to write a report explaining it is a manufacture's fault and nothing to do with software faults. Contact small claim court, you will only pay round £100 or less. Most companies will settle the case before going court cos it put them on the bad credit list. You can fill in the application online and wait for them to contact you. If you go to Consumer Direct website and email them, you will get a respond within 5 days of your legal rights. They will also tell you what to do and ask them forward your complaint to Trading Standards as well. Dell has been sued before and fined by courts for breaking the Consumer Law. Office of Fair Trading is another place you can complaint to. Dell is the worst company ever. I got them to refund fully my girlfriend's money back for her 2 year laptop. I have been warning people on Facebook how Dell employees in India think they make the law and ripping people off and they keep deleting my post. Pass the word and stay way from Dell

I have had problems with DWS Bodywork in Hendon and RSA and after few months of battle i contacted FSA: Write: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR Telephone: 0845 0801800 Email: complaint.info@financial-ombudsman.org.uk www.financial-ombudsman.org.uk FSA sorted my problem out and gave me compensation for the time and the stressed i had. I think i will have to contact them again as i had flooding in my car few times. All my carpets were wet and i could fill a jug with the water i found. DWS scratched all my windows and they replaced it leaving large gaps between the window glass and the frame. RSA have a contact with DWS and hence RSA will try and cover things up. We all need to complain to local Trading Standard and Consumer Direct about DWS because when you complaint to FSA they can only fine RSA not DWS. Consumer Direct will advice you with your legal right and pass info to Trading Standard. They need more than 15 complaint i believe before they can take any action on DWS. Trading Standard have the power to take DWS to court if they recieve enough complaint. i have done similer thing with a clamping company and Trading Standard are in the process of taking that company to crimal court. This is all free. You got nothing to lose. My mate had her car repaired by DWS through RSA and now she got similier problem and RSA dont seem to want to help. FSA, Trading Standards and Consumer Direct is the only way to get results.

We all need to write to Office of Fair Trading, Consumer Direct (is pretty good as they respond back within 5 days with your legal rights and advice you what to do next and they keep a record and pass the info to Trading Standards) and your local Trading Standards. For them to act they need a lot of complaints and if we all act on this we can get rid of the Dell family in India who thinks they got it all. They cover up everything that goes at Dell and Head officer don’t seem to have a clue what is happening. People at Dell India do not seem to have the common sense, the ethical background nor do they know the law. They shouldn’t be working at a position like this. Come on guys, let’s all do something and take 10min to write up a complaint to send to OFT, Consumer Direct and Trading Standards. Writing to Head office doesn’t seem to work, they will just forward the message back to India and you will get back a copy/paste letter saying they apologise and feedback is important to them. Pass the word and boycott Dell. Dell manufactures all computer parts they use and this would be a good example where Dell selling computers with virus infected motherboard: Dude, You're Getting A Dell. A Virus From Dell, That Is... | SciTechBits - Interesting Bits of Science & Technoglogy Served For You! New York Court found Dell guilty of fraud: New York court finds Dell guilty of fraud - Computerworld New York court finds Dell guilty of fraud | Technology | guardian.co.uk Office of Fair Trading found Dell breaking Consumer Law: Dell to improve terms and conditions for consumers - The Office of Fair Trading Another court case with U.S. District Court: Dell Reaches Settlement with Securities and Exchange Commission | Dell Dell shipped faulty PCs for years, court documents show: Dell shipped faulty PCs for years, court documents show | TG Daily Dell faces court date over faulty laptops | News | PC Pro Unsealed court documents reveal Dell knew it sold faulty computers: Unsealed court documents reveal Dell knew it sold faulty computers | Tech Policy & Law News - Betanews

Useful information: Michael S Dell (CEO): michael@dell.com michael_dell@dell.com board_of_directors@dell.com UK general manager: Josh Claman UK VP & General manager Pim Dale UK president: David Marmonti UK VP & manager: Aongus Hegarty UK switchboard num: 01344 860 456 (Local rate from landline and free if you got free calls on your mobile) Dell Dell House The Boulevard Cain Road, Bracknell Berkshire RG12 1LF CEO of Dell: Executive Leadership Team | Dell Manages of Dell Biography: Josh Claman - Vice President of Services | Dell UK Make sure you know about Consumer Protection (Distance Selling) and Consumer Rights because Dell are breaking them. Office of Fair Trading has found Dell to be guilty of breaking Consumer Law. if you have a problem, write to them and Consumer Direct, BBC Watchdog and your local Trading Standards. Dell like to call all the time because that way you wont have any evidence. My advice is when they call ask them to email you and also record the telephone conversation. This cannot be used in a court but it can be used for your reference later stage. Write to the head office recorded delivery giving 14 days to respond. Dell will delete this post as well. When i wanted to speak to a manager they keep transfering the phone to different department. When you ask for Head Office contact details, they will ingore you or put the phone down They will lie to you and make you pay if you do not know your consumer rights They lied to my GF saying her laptop do not come with the software to create a recovery disc & she need to pay for it. They sold her a used laptop as a brand new. That is why the software is not there. Once you create a recovery disc, the software get deleted from the laptop and even formatting the laptop wont bring it back. Hence they sold her a used laptop and called her 8 times in one day to make her keep the latop and when she refused they try to make her pay the pick up cost. Under Consumer Protection she has 7 days to return it free of charge. Even the complaint department lied to her saying this model does not come with the software. I went to PC WORLD and TECHGUYS and they said Dell is lying. I have writen to Office of Faire Trading, Consumer Direct, Trading Standards, etc. They gave us the Head Office address as Dell refuse to do they. If Dell do not respond to our letter, they will take over and sort it out for us. This is half the story as her old Dell laptop has problem and they try to steal her refund money off her. Dell laptop is known to have a problem of over heating, which mean in time it will break apart. When you hear your fan working hard, you know you have problem. I got a Toshiba and its over 3 years old and the fan is still quiter than a brand new Dell laptop. Pass the details to everyone as Dell will delete my post again. Thanks