A lot of the time they send letters threatening a doorstep visit but nobody ever shows.

I've just paid up as it was about 3 weeks before the hearing. I've got confirmation of payment via email, and on their own portal, it shows as balance remaining zero. You'd hope they'd get there act together and vacate the hearing at this point as otherwise they either waste everyone's time including their own. Or they don't turn up but waste the court's and my time and I cant imagine the court will take too kindly to that.

I don't trust smart meters, top and bottom of it. Numerous repeatable, reports of misreading's from reputable sources and not your normal internet crazies. I also don't like the amount of control you are handing over to the supplier. They can swap you over to prepay or cut you off remotely with no warrant or anything needed. The reason I've not done manual readings before is its 8-9 ft high in the porch of our house, I have problems with my feet and balance is poor and when I get up there my eyesight isnt the best without my reading glasses. My wife is shorter than am I but with even more health issues she'd struggle even more without a step ladder. Given that its a dual meter reading I needed to get in properly close to it to read it, not looking forward to doing that on a monthly basis I can tell you but at least I can see what's going on.

I've been here for about 4 years. Its been a while since the last manual reading (Could be pre-covid thinking about it) as its quite difficult to access the meter where its at. Even the meter readers have given up on at least one occasion in the past. Now kicking myself for not letting sleeping dogs lie and left it with the estimated readings. Like I said not denying owing the money or anything just 3.5k all at once is not going to happen. I'm just wondering how they will react to being told I'll agree to £400 a month at most. I'm assuming the new historic bills are just updated to take into account the new manual readings and its just been an historic under estimate. However given that its now only 2 of us in the house, and our usage will have dropped considerably due to getting rid of tumble dryer, switching washing programs to 20C, Lizard going to live with step daughter in her new home etc etc.

Hi, I finally found out how to read our meter its not easy to get at and being a dual reading meter had to figure out how to read it. I've now put in readings along with gas which was slightly over as well, meaning I'm now apparently 3.5k in debt. I mean with these new figures being retrofitted into my bill they are attempting to tell me I spent 700 quid on electricity in Jan, when we dont use electricity for heating at all. Its cooking, lighting and the usual domestic stuff. We dont even have a tumble dryer. I'm going to have to speak to them I guess and I will now be tottering on a stool every month to get a damn reading, but what are they like with payment plans? I also have to catch up with some other stuff, so currently at 267 a month. Was going to say I'll do £400 max. Things should start to even out anyway with us coming into spring and summer anyway.

Hi so reading up I see they are doing this quite often. Opening a case, once you do a CCA request letting it be stayed then contacting a year or so later saying they've now got the paperwork without supplying it to you and then applying for lift of stay+summary judgement. I was able to get the money together to pay it off this time, do I need to do anything now? Guessing I no longer have to goto court as the matter is settled in full is it worth emailing them for confirmation ?

Well unless your employer is a bank or financial services organisation all they will be able to see is public information ie ccjs, bankruptcies and ivas. I don't believe liability orders are on credit records and I'm fairly confident they can't see payment histories and defaults. Other thing is what is your job, how long have you been there and are you a normal full-time employee? If you've been there over 2 years they can't just change your contract. They effectively have to make you redundant and retire you on a new contract.