Yes loan was made to a limited company. Yes he signed some sort of a guarantee He is trying to sort out an account

Sorry, but I am finding difficult to start a new thread. My query goes like this: My husband runs a company and it has an overdraft which was turned into a loan. This was not secured and Barclays bank sent letters for us to agree to have the debt secured on the house. I refused to sign mine as this was not the original agreement. My husband agreed to pay a certain amount towards the debt. Now the Bank has sent my husband a claim under a guarantee claiming that the whole amount should be paid plus court fees and solicitors costs. They have also written to him advising that they are closing all his accounts with them. My question is would the bank seek a charge on the property for a business debt of a limited company which was not secured at the beginning the loan was agreed? Your help and advice will be appreciated Thanks.

I requestd for an agreement and a statement which they have sent. The agreement on one page shows the amount borrowed, PPI and monthly payment. Our signatures appear on the agreement. We only paid 8 instalments when my husband lost his job. However we continued to pay £50 for some time and later £20 when the situation became bad. We tried to negotiate with them sometime when my husband started a small business and wanted to settle the amount by paying £10,000 they refused. The last time we paid something towards the arrears was April 2008 when we paid £200. They have however continued to charge interest, solicitors costs, Telephone call fees, and arrears letter fees. I have written to their solicitors who are applying for a charge stating that we are disputing the amount. The case will be heard on 23rd December, 2011. Meanwhile I want to calculate the PPI but I seem to be lost. Any help will be appreciated. Thank you. Kanana

Thanks for starting a new thread for me. I am not sure about the CCJ. I think the case went to court and was sold to RobinsonWay. The origical loan was with Paragon. I am not sure whether there was PPI, but I will send a CCA. Thanks.

Yes this is a different issue. I did not know where to start another topic. This is scarely, what are my options? I am overwhelmed by debt and am even struglling paying my mortgage?thanks.Kanana

Hello there. I have received a letter from Horwich Farrelly solicitors who are stating that Robinson Way Limited have instructed them to apply for a charging order on our propterty for a £10,000 which was taken in 2002 and has now come to £21055. Are they allowed to do this on an unsecured loan? Would be grateful for advice. Kanana

Dear all, A quick update, I wrote Halifax a hardship letter and also told them that I could only pay £60.00 per month. They wrote back agreeing to my suggestion and that they will review the case in six months time. They stated that charges will be at a reduced rate of 0% p.a. Hopefully they will stick to it. I also claimed bank charges, but they told me that the charges are in excess of 6 years. They also stated that they will not refund the £12 charge but only the difference because the OFT stated that they would not take further action where charges were set at £12 or below and they feel justifed to make those charges in order to meet their costs. They also state that if I am not happy I could contact the Financial Ombudsman whom I understand do not work in the interest of consumers. Any advice on this? Thank you. Kanana

Wonder whether someone can direct me in the right direction. I put my account in dispute and stopped paying. I just noticed that Halifax has taken out money from my account as cash after bombarding me with phonecalls which I did not respond to. This is quite vexing. It looks like we are at their mercy and they can do whatever they want. I need to pay what I think I can manage and not what they think suits them. I know I have no alternative, but just thought I could vent out my anger here. Anyone with a suggestion? Thanks. Kanana

Sparky72, Has someone responded to thread since this one? I seem to be in the similar situation to yours and I do not kow which way to go as I read different responses on this forum. Hope someone will respond. All the best. Kanana

Thanks dx. What is my next step and what does IMHO mean? My understanding was that the so called agreement was an application form for a Credit card. There is about £300 pounds in over limit fees and I am not sure sure about the PPI. When I put the account in dispute they sent me two sets of Credit agreements, one from Halifax and one from Bank of Scotland with the first page specifying my name and address and the bank agreement. I am also attaching the letter from Halifax and wonder my next move will be before they send a default. scanned images 011.pdf scanned images 010.pdf scanned images 014.pdf scanned images 012.pdf

Thanks dx100uk The letter just stated that 'since your card is to expire, you will not be abe to use it after the exprity date shown on front of the card). Normally we would send you a new cared before your current one expires. However, after reviewing your credit card account we have decided not to send you a new card and close your accout when your current card expires. You will not be able to open your account again once we have closed it.' Then they apologise for inconvenience caused and asked me to destroy the card due to security reasons and advised to cancel any regular payments. 'If you still owe money on your card, you must continue to make monthly payments until your balance is zero.' This was written on 27th July, 2010. Thank you.

Dear all Sorry for the delay. Please find now attached a letter and agreement from Halifax. I did send them a dispute account letter after I received their response. I will post their response later. I want to know whether these documents holds water in terms of an enforceable CCA. Thank you. Kanana scanned images 009.pdf scanned images 008.pdf scanned_images_007.pdf

Hello there, Hope it will work this time. I need to write to the bank before 19th and advise them that the account is in dispute. Thanks for the advice. Kanana

Try to enlarge this Elsa. Hope it will work this time. Thanks, Kanana

Can someone please tell me if this agreement is enforceable. Background information. Had a Credit Card with a bank, but was closed sometime in August this year and advised to continue paying balance which meant paying interest only and have been paying minimum requirement. Sent for SAR and CCA. Have now received statement and agreement. Would be grateful for advice.

Will someone guide me with a letter to Halifax to put the account in dispute please. Background information is that Halifax closed my account, but advised me to continue paying the amount on the credit card until all is paid. I have been only paying the minimal 5% which is keeping on increasing due to interest. I have cancelled my direct debit for minimal fee as I cannot afford to be paying well over £300 and am wondering when I will finish paying. As earlier mentioned the amount escalated due to my husband using the account for business which has not been able to pay back. I approached the bank one time trying to convert the amount to a loan, but was refused due to ccjs. I have sent for both SAR and CCA request, but they responded by acknowledging the £10 money order I sent in September, but did not acknowledge £1.00 money order sent to Halifax in August. They told me that they are still processing my request and meanwhile they sent me information on credit scoring and how it works and personal customer complaints and what to do. Sorry for the long winding, in a nutshell I need some a letter to send to Halifax having cancelled my DD to them. Thank you. Kanana

Thank you rebel 11 for your response, I will do likewise and post the response of the progress. Kanana

Dear all, I need some guidance. I have credit care with Halifax. This account went to an high balance owing due to the fact that my husband was using to pay some of his day to day business transaction. He is self employed. The idea was that at sometime when the busicess picks up, he will settle the amount. Two years ago the bank wrote to saying they will be increasing the interest charged. If I did not want that to happen, then I could close the account and continue paying until the account was settled. Once closed, I will not be able to open a new account again. Since I did not want that to happen, I did not close the account. I wish I had done that at the time. Now the bank has written me saying since my card is due to expire, they would not send me a new credit care and have decided to close the account when the card expires. I will not able to open it once it has been closed. They continue on to say If I owe money on the account (which is quite a lot of money), I should continue my monthly payment until the account is fully paid. I have been paying monthly minimum amount which does not reduce the principle amount due to interest which is added to it. Can I put the account in default so that they can pass the debt to a collecting agencey? I now there will be costs for defaulting and bad credit report on my name, but I would rather pay a fixed amount which will be reduced without interest being atted to it. My credit rating is aalready damaged, so that will not make any difference. What is my way forward? How do I write to Halifax to tell them I want the account to be defaulted? At the moment I am paying over £300 very month through direct debit from my account which is the minimum amount. Your views and guidance will be much appreciated. Thanks. PS. I will donate something to this website once I get my PPI paid. Thanks Kanana

Thanks for your quick response. I do not understand the sentence 'This time to ask why the PPI refund has to come off the balance because the money was never yours and would of been in my pocket.' Any suggestions how to put it. I am sorry I seem to be asking too much. Thanks, Kanana

Dear Pompeyfaith, Thank you PF I followed your advice. I wrote firstplus an LBA. After waiting and going over their promised date of responding to my letter, they finally responded thus. I will summarise "Dear Mr & Mrs ...., I have reviewed the details of your complaint and remain satisfied that the details of PPI were explained to you correctly and information regarding the cover was sent to you for your consideration prior to proceeding with the arrangement. Nevertheless, having considered your complaint the senior managers of Firstplus are willing to reach an agreement with you in an attempt to reach a mutually agreeable outcome. We are concerned that you are unhappy with the remaining cover provided by the insurance policy and should you wish to cancel the policy we propose to make the necessary adjustments to the loan account to put it in the position as is if the payment protection insurance policy had not been taken. (What do they mean by this?) This will mean a full refund of the insurance premium (they quote a figure which is about £200 less than the original PPI in the original agreement) plus interest paid on the premium todate* (figures to be calculated on receipt of the signed acceptance form.) will be applied to reduce the balance of your laon and returning the part of the of the monthly payments made towards the payment protection insurance premium to you. The monthly payments due will then be rescheduled accordingly. They point out that the refund is purely a gesture of goodwill, made without prejudice and no admission of liability. They then enclose an acceptance form for us to sign and return to them. They conclude by saying 'This communicaton should be viewed as our final response in relation to this matter, howerver if you are not satisfied you have the option to ask the FOB to review your complaint.'They also state that that monthly payments due will then be rescheduled acccordingly. Now my question is how are they going towork out the premium. We wil only know the figures after we return the agreemnt to cancel the PPI. The agreement states that we 'accept offer to cancel our PPI for a full refund of £... plus any interest paid to be applied to our loan account in full and final settlement of our complaint. We understand that will will also recieve a full refund of the par of our monthly payments paid towards the insurance policy and our loan account will be rescheduled to take these amendments into account. It looks like they will refund the PPI but retain it to reduce what we owe. Your advice will be appreciated before we respond. Thank you. Kanana

Need some help. My husband and I applied for a loan from firstplus in 2003. I had sent the first letter asking for a refund of PPI as we could not remember opting for PPI. They have sent back a long letter enclosing a copy of the agreement we signed. I cannot remember ticking or agreeing to PPI and single life, accicident, sickness and involuntary unemployment for me. Their contentions are: That they sent us a loan agreement and terms and conditions, a copy of which they have enclosed. They state that the legally binding credit agreement signed by us stated that protection was 'optional' which was not explained to us in that way. That they they gave us a cooling period of 30 days in which to cancel and that the policy covers 60 months only. That two calls with us on 19 November 2003 showed that we agreed to the details of the loan and PPI. That I confirmed that I (mrs K) as first named borrower would be covered for sickness and unemployment under the policy That there was no regulatory requirement at the time to ascertain suitablity of the insurance policy. They state that we were under no obligation to take their insurance policy They conclude that due to the above reasons, they are unable to agree to that the insurance policy was missold. They also state we need to talk to them if we wish to refer to the Financial Ombudsman Service. They also suggest to make use of Finance and Leasing Association conciliation scheme to resolve the issue. Our response is that we do not even remember agreeing to the PPI or ticking the PPI. We cannot find the original agreement and we wonder whether they ticked the boxes themselves. What is they way forward for us. Please advise. Kanana

I have read the case against Claims Group. What was the verdict of the case Ukaviator?

Yes I did sign agreement form without checking the small print.

The company was known as Claims Group Direct when I signed with them. Later they wrote saying they have changed their name to Claims Advisory Group . They claim to be regulated by the Ministry of Justice. Apparently the bank upheld my claim and I was awarded some money which was used to pay off my loan. Since there were two loans that I claimed PPI from, the company has sent me two invoices which I have to pay within seven days. Any outstanding amount will be accrue 6% interest per annum. Their claim fees is 37.95% of the money claimed from the bank. I have not yet responded to their two letters demanding payment, but I have to do that before the end of March. My contention is the percentage they claim charged which in my view is too high. Is there somewhere I can complain?

Dear all, Wish I knew about this cite before I was involved with a claims advisory company who telephoned me promising me they could claim back my PPI. The asked for my bank details as they were to collect 150 pounds as upfront payment. Since I am in so much debt, I did not think about researching more about this. Anyway I gave them all the details needed. My two loans were taken with HSBC. After six months HSBC awarded me refunds with interest. I did not read the small print that said if I won, they will claim back 38.7% of the amount. Since I was still paying the loan, HSBC tookout the money owed both in loan and overdraft. The company sent me two invoices for over £3000 pounds to pay. i told them the bank took the money and what was left was very little. I am planning to pay them monthly until the money is paid. They are threatening to take legal action. Reflecting on this issue, I think I have been treated unfair. First of all the amount they have invoiced me is well beyond I can handle, and it seems as if I will have to shift my monthly payments from HSBC to them. Is there anyway I can complain? I know I signed an agreement, but did not realise the complications. Advice given will be welcome. Worried, Kanana