Hi, I received a call earlier today from Lowell group in regards to an old o2 debt around £900.00 in total.
I disputed the debt
was then told the court had proved in 2013 I owe the debt which Lowell group purchased from o2.
I told Lowell I would not be paying a penny
I asked that all future correspondence is stopped,
Lowell said my mobile phone calls will stop
I will Start receiving letters as I am responsible for the debt
I told him not to make any contact at all but Lowell did not listen
he said a ccj was given against me and it was proved in court in 2013 I need to pay the debt.
After a long chat I decided to telephone o2 and ask for any previous accounts that may have ended up in arrears.
After a thorough check with my details and address the o2 representive said I have no outstanding debts on previous accounts and nothing is showing up as being sold to a debt collection company.
I was advised to ignore Lowell group
I wanted the o2 rep to do one more final check
which showed up a business pay monthly account in arrears.
Which matched my first and last name
I have never held a business pay monthly with any mobile provider
the o2 rep said not to worry it could be someone has used my details or they are mistaking me for somebody with same date of birth and name
but as far as the o2 rep was concerned I do not owe o2 any money and no account in my name is showing up in arrears besides the business account
I was told to ignore the debt collector's Lowell group.
I wanted to ask should I ignore as advised
or can I take some action which will get Lowell group of my case?
I apologise if I've posted in the wrong section.
I also have recorded both calls.
Thanks in advance to any help and advice received I appreciate it.