I am subbing to this thread

I am trawling thru as many threads on this one...I got an offer on behalf of freind yesterday after only a month...But SAR shows computersacreenshot that account opened in 1991 but statements only go far as back as 2005 Also the actual premeiums paid from that period were only approx£ 2.00 which amoutn approx £190 and offer of £368.00 dpnt know whether to advise him to accept or not...dx100uk thinks it's low.. Where do I get the interest rate and how do I input that into spreadsheet and how does this ll work:???:

I had an offer yesterday after only one month..but it appears that offer is abit on low side too...however from cust account information going back to 2005 But their opening screenshot of credit card shows account was opened in 1991...how can that be and how do i know WHEN ppi was actually started to be deducted..

No where in MBNA's earlier T & C's do they state that knowledge of insurer will be brought to attention of customers's mind...see condition 13d...this is THEIR own method....I got an offer on behalf of a friend yesterday...but it appears to be lower than expected.. Have you requsted a SAR...it will show method of sale etc...and customer account info...additional log communications..when your accoutn was opened etc....you may be able to deduct from that SAR vital pieces of information relating to your account

No dx100uk..how do I do that thnks

okay to cut a long story short... I calculated the actual premiums paid over the last seven years to be approx £190.. and he got an offer in full and final settlement of approx £368.....does that sound about right...would that sound right even if 8% had been taken into account....MBNA or do they play 'games' Thanks

Sorry dx100uk:???:

Ims...I need to start a new thread of my own..I have DSAR papers and am claiming back on bhalf of friend..have letter of authority etc It is from Halifax Bank of Scotland This is new to me as I will have to request help on that thread as to how to calculate interest etc...I have ALL starting figures for a loan that turned into a consilidatiing loan...need explanation aS TO WHAT THAT MEANS AND HOW IT AFFECTS PPI...CAN YOU OR ANY NICE SITE TEAM OR GAGGERS POINT ME IN RIGHT DIRECTION...MANY THANKS

You may have already read this but just in case http://www.consumeractiongroup.co.uk/forum/content.php?867-Has-your-store-card-been-automatically-upgraded-Hot-News-for-you!!!

EXCELLENT.....well done:whoo: I am sure that when you log in the main page has a link and title in relation to 'upgraded store cards' but i will get you link anyway... rgds

Hi can you tell me which is the correct address for sending SAR requests to or just a request for PPI complaints...for a debenhams store card taken out pre-2005 and at time owned by GE Capital one... I sent a request to ABBEY PLC PO BOX 3 Chester Business Park Chester CH4 9HD ..and it was returned to sender (me) without ANY explanation thnks

Hi can you tell me which is the correct address for sending SAR requests to or just a request for PPI complaints...for a debenhams store card taken out pre-2005 and at time owned by GE Capital one... I sent a request to ABBEY PLC PO BOX 3 Chester Business Park Chester CH4 9HD ..and it was returned to sender (me) without ANY explanation thnks

Nice work Andy:-)

Lets wait then... I wrote to Santander about ge capital debenhams....STILL have not heard a peep and that was almost 3 weeks ago:-x

Delete for mistake

Hi ..have received 2 letters regarding the ppi added to his account between 2001 and 2003..I have exact dates on the letter sent by them so want to b a little vague...BUT they still have not sent the 2 SAR's...shall I wait for the max 40 days.... Also because we do not have SAR...I cannot tell whether PPI was optional or taken out with loan or 'added to account' afterwards without his knowledge at any time..... 2 letters as a fact state that he DID have PPI and they located them but letters do not indicate circumstances surrounding the selling of those PPI's... ....but they gave a copy of certificate of Insurance but there is no Policy Reference Numbers on either of those copies of PPI cover... .....one of the accounts remains active even though he has paid his balance up in full all those years ago...approx 8 yrs in fact Surely I would need the SARS in order to calculate the charges and late fees figures properly...yes? What should the next letters include Are the circumstances surrounding the selling on the SARS OR in the LOAN AGREEMENT itself or BOTH thnks mixman:-)

Yes me too

Well Done Ned...your problem threw up practical problems that may effect many and this thread is of great help!!! Excellent advice once again and great patience from Site Team....u r a credit ims:thumb:

Looking at DISP 3.1 to 3.10 in the FSA handbook..it states that for evidential purposes... pre-2005 agreements... it should be used as a 'guide'...does not say that it does not apply at all Scope The guidance applies to complaints about the sale of all types of PPI contract, whatever the basis on which it was sold and irrespective of whether the policy is still in force, was cancelled during the policy term or ran its full term (DISP App 3.1.1G). For banks and insurers, the new regime covers complaints about PPI sales going back to 1st December 2001. Brokers and intermediaries, however, have only been subject to FSA regulation since 14th January 2005. The FSA has confirmed that DISP applies to complaints against intermediaries about earlier sales if the intermediary was a member of the General Insurance Standards Council (GISC) at the time of the sale and the subject matter was covered by its rules. Although the GISC code did not include many of the more detailed provisions now found in ICOBS, the FSA is satisfied that its general principles are sufficiently similar to those in the Handbook. Sections in the final amended DISP text that have been given the status of "evidential provisions" will, however, only apply as guidance to complaints about pre-2005 sales (DISP App 3.10). Guidance is illustrative, but not binding, whereas compliance with an evidential provision will be taken as evidence that the firm has complied with FSA requirements. For non-GISC sales (which would be outside the scope of DISP), complainants have to rely on common law principles, such as negligence or (where the broker was acting as agent of the insurer) the duty of utmost good faith or the general law on misrepresentation. taken from http://www.out-law.com/page-10509

Looking at DISP 3.1 to 3.10 in the FSA handbook..it states that for evidential purposes... pre-2005 agreements... it should be used as a 'guide'...does not say that it does not apply at all... Scope The guidance applies to complaints about the sale of all types of PPI contract, whatever the basis on which it was sold and irrespective of whether the policy is still in force, was cancelled during the policy term or ran its full term (DISP App 3.1.1G). For banks and insurers, the new regime covers complaints about PPI sales going back to 1st December 2001. Brokers and intermediaries, however, have only been subject to FSA regulation since 14th January 2005. The FSA has confirmed that DISP applies to complaints against intermediaries about earlier sales if the intermediary was a member of the General Insurance Standards Council (GISC) at the time of the sale and the subject matter was covered by its rules. Although the GISC code did not include many of the more detailed provisions now found in ICOBS, the FSA is satisfied that its general principles are sufficiently similar to those in the Handbook. Sections in the final amended DISP text that have been given the status of "evidential provisions" will, however, only apply as guidance to complaints about pre-2005 sales (DISP App 3.10). Guidance is illustrative, but not binding, whereas compliance with an evidential provision will be taken as evidence that the firm has complied with FSA requirements. For non-GISC sales (which would be outside the scope of DISP), complainants have to rely on common law principles, such as negligence or (where the broker was acting as agent of the insurer) the duty of utmost good faith or the general law on misrepresentation. taken from http://www.out-law.com/page-10509

As lomg as it put you 'back into the position you would have been' had it not been for their miss-sselling in the first place and that means interest ..etc...

Well dun what was total amount as I too have applied for around that time approx 10 yrs ago..I attached a copy of statement showing evidence of 'account cover premium'

Here is an explanation as to what the outcome and effect of the High Court PPI case and explains that brokers and intermediaries who sold PPI who were not covered by GISC may be more difficult than Banks and Insurers who were subject to from 2001...an interesting read http://www.out-law.com/page-10509

Here is an explanation as to what the outcome and effect of the High Court PPI case and explains that brokers and intermediaries who sold PPI who were not covered by GISC may be more difficult than Banks and Insurers who were subject to from 2001...an interesting read http://www.out-law.com/page-10509