many thanks exasperated.
I think they have tried to call me just missed a call from 08003289911.
time to get papered up!
Then request one from them with this letter, you are going to need it to enable anyone to help you. Send it recorded delivery (cost £1.14p) and keep the receipt. When you get it back follow my previous instructions and post on here as previously advised
Dear Sir/Madam
Could you please forward me all the requested information, under § 77-78 of the Consumer Credit Act 1974, and under the provisions of the Consumer Credit (Cancellation Notices & Copies of Documents) Regs 1983.
1)A copy of my fully executed Consumer Credit Agreement and any other document referred to in it, including, but not limited to, a copy of Loan application, antecedent correspondence and recordings, pre-contract disclosures by you or your agents, including underwriting for insurance referred to in the Agreement for the above-referenced parties and linked account(s).
2)Copies of all papers relating to any additional insurances, including Personal Protection Insurance, referred to in the Agreement and linked accounts referred to in it.
3)Copies of all papers in relation to broker’s fees, commissions and any other monetary award and/or commissions paid to your agent and/or broker in referred to in the above-referenced Agreement. 4)
I enclose the statutory fee of £1 serial number:
Regards