Interesting development! Nationwide have now closed my account as they promised they would. I made sure that my account was completely empty before the alloted date. However, I got a cheque yesterday for £7.29 which was apparantly the balance of my account? which I know was zero!! I'm now waiting for a letter saying "Sorry, we've made a mistake, can we have our money back" Maybe I'll direct them here so CAG can help them get their money back:D

I WON! :D Letter when I got home form work yesterday confirming refund of total amount and costs being credited to my account. No news of them wishing to close my account yet though? If anyone needs any advice I'm obviously an expert now lol:cool:

Hi everyone. Long time since I've been here (sorry!) Just to let you know I'm off to court this afternoon:D N1 in hand, new bank account up and running. I'll keep you posted. P.S. Does anyone know how long it will be till I get a response from NW

Got their final response yesterday. NO CHANCE take your business elsewhere. I am so angry with these people. I really believed that my request was quite reasonable, I'm asking them to right one wrong, over one small mistake (not going back years and years) and I really (naively) thought that they would appreciate this. I have held this account for 18 years and they really don't give a damn. I find the process of going to court to file the claim form quite daunting and I am having more problems opening another bank account than you want to know about. My claim is quite small compared to some in here and nothing to Nationwide, but it's making a big difference to me and all I've got to look forward to is them taking another £58 in 3 weeks time (because them taking the £150 took me overdrawn!) Thanks for listening!

OK Thanks, sorry for being a bit vague, too much time in the Bear Garden methinks:D

HELP PLEASE. Just been reading the thread from "hi New'ish. Young V Nationwide". I was just about to pluck up the courage to take my N1 to the court and have seen "Young V's" notes about the MCOL site. I haven't heard of this and I'm thinking I probably should have!! Where is it?? Also, do I need to take copies of all correspondance to the court too? Thanks

Hi eckymurphy, tough times, sorry about that. Keep smiling and keep fighting:) P.S. Appologies to the moderator for the outburst! April 2006 - Clerical error incurs £290.04 in one hit! 4th May - Prelim' letter - I want it back. 12th May - Response - 1/2 offered. 16th May - I want it all 30th May - Response - No!! 9th June - Legal letter from Forum library! 16th June - Still No!! 25th June - Letter from Law Firm. 6th July - Err, we'll think about it, we've got 8 weeks. Waiting for enough cash to file N1

Aarrrgggghhhh! As promised the people at Nationwide took, the £150 the said they would. They of course waited till nearly the end of the month, a couple of days before my salary is paid in, when there was not enough money in the account to cover it. This of course caused me to be overdrawn and a standing order returned and they are now going to charge me £50.47 for the privilege. I think this is called taking the micky. MODERATED (monkey_uk): Please do NOT post libellous and abusive comments.

Oh yea! dur, it is hot y'know:D

Sorry, Ive now forgotten what I asked you!!!

My claim is a huge (to me!) £150

No idea gk. I'm at the court stage now and I'm wondering how much it will cost. Could be just to file the N1

Hi cb. What's the £120? Is that what it costs to file the N1 with the court?

Hi cillitbanger. Thank you for your advice. My fourth letter to Nationwide was their letter before action and their 14 days has now run out. I therefore now have to start proceedings but don't really know how to go about it. I have downloaded the form N1, do I just fill this in and send it or does it need to be accompanied by a solicitors letter? I'm presuming the court needs to stamp it, at some cost? P.S. Are Nationwide likely to close my account when they refund my money? Thanks John

Does anyone know how I can get me a smiley next to my name on the main page? I don't want to feel left out!!

Some advice please. Nationwide's most recent letter to me states: "The Financial Services Authority (FSA) allows us 8 weeks to investigate before you have the right to ask the Financial Ombudsman to review your case. This ends on 7 August 2006. If for any reason we can't send a full response by then, we'll write and explain why." Is this just time wasting waffle or is it true???

Just thought I'd let you all know. When I phoned Nationwide to complain about the length of time it was taking for them to reply I was told by the lovely lady on the phone that "that department is extremely busy at the moment" I bet they are. lol

I,m asking for a mod to merge my other postings. Please, thank you! Hello for the first time! I am currently fighting Nationwide for the return of £290 (in one hit due to a small clerical error!) they have returned £140 but are saying "that's it" They have said they now have 7 weeks while this is referred to some department or other. Is this true? To get legal with them a solicitor wants £300 up front which, err, I ain't got! Any advice? When Nationwide took my £150 it caused me to be overdrawn, which I'm sure they will charge me for. Can I get this back at the same time?

Please, please, sorry, sorry!! How do I get my posts, which I mistakenly put in the welcome section, in to the Nationwide section? Thanks

Hello, I am currently fighting Nationwide also, I've posted a thread (John Mathews) where is the "Nationwide" forum?

Thank you. Not quite understanding this forum section just yet, I replied to my own thread! When Nationwide took my £150 it caused me to be overdrawn, which I'm sure they will charge me for. Can I get this back at the same time?

Thank you. I'm four letters to them and five responses back so far. I'll keep you all posted. Fingers crossed:)

Hello for the first time! I am currently fighting Nationwide for the return of £290 (in one hit due to a small clerical error!) they have returned £140 but are saying "that's it" They have said they now have 7 weeks while this is referred to some department or other. Is this true? To get legal with them a solicitor wants £300 up front which, err, I ain't got! Any advice?