Please I need help and sorry for my bad English I have rented a flat through an estate agent three months ago (beginning of December), it was agreed with estate agent to fix few things before I move in to the property, one of these things is to fix the wardrobe which been agreed to be repaired on the first week of January. The repair has been done yesterday only (i.e one and half month after the agreed time) and after I pestered them maytimes over the phone. The purpose behind writing this post today is to seek advice about the estate agent entering the flat without giving me prior notice, I know it's illegal act to enter the property without my permission accept during an emergencies and I did show that i am not happy about it to the estate agent and did ask them firmly through the phone to give me notice or at least give me a call before getting in to the property but it seems they don't care. I thought to write them a letter about it and make it written prove about I have already told them on the phone. Could someone advice whether is the right thing to do or is there any other ways to deal with it. Please could someone help me with a simple template for the letter? Thanks for your help Ta

Please I need help and sorry for my bad English I have rented a flat through an estate agent three months ago (beginning of December), it was agreed with estate agent to fix few things before I move in to the property, one of these things is to fix the wardrobe which been agreed to be repaired on the first week of January. The repair has been done yesterday only (i.e one and half month after the agreed time) and after I pestered them maytimes over the phone. The purpose behind writing this post today is to seek advice about the estate agent entering the flat without giving me prior notice, I know it's illegal act to enter the property without my permission accept during an emergencies and I did show that i am not happy about it to the estate agent and did ask them firmly through the phone to give me notice or at least give me a call before getting in to the property but it seems they don't care. I thought to write them a letter about it and make it written prove about I have already told them on the phone. Could someone advice whether is the right thing to do or is there any other ways to deal with it. Please could someone help me with a simple template for the letter? Thanks for your help Ta