They are never to be believed, .D.G solicitors (HSBC) play the same game, oh Mr .... you can pay into post office, we will send payment matterials, so do not pay H.S.B.C. direct, also send statement of affairs again etc. etc. Wait for it,. / Wait for it, along comes a COURT APPLICATION FOR JUDGMENT, reply the same amount offered as has been paying, made a note of it for the court see that The same amount offered is as paid regularly, letter fron D.G. you will have heard fron Northampton county court we accept your offer of £50 p.m. up to date nothing from Northampton court some 4 months later, Im affraid they are trying to bend all rules and regulations.

All they asked for was persons name. address, policy No;- there were no attachments to the e.mail. She has had RMA leaving messages to ring them by 9p.m. to-night, well she will as they are after arrears, but of course the payment from st. andrews never covers what they say they need. Will pursue all channels against MBNA if she agrees and get all I can out of them ignorant baboons? MIKE

Have a reply from financial ombudsman office via e.mail requesting full details of policy etc etc,....

I have a feeling that the original ppi was as a result of a phone call, I will have to check with the wife, if any paperwork was received and what if was. Thank you for your respose.

Can anybody tell me if they have the same problem as my wife regarding PPI administerd by MBNA, SHE IS CLAIMING FOR REDUNDANCY BUT THE INSURANCE REPAYMENTS FALL SHORT OF ACTUAL MONTHLY PAYMENT REQUEST? yet MBNA still take the full amount of insurance cover payments every month, When you take out PPI it is suppose to cover your monthly payments, by the way she has not used her card since putting in a claim on her PPI, SO THAT IS NOT THE ANSWER, so is this a mis-sold product? MBNA baically do not want to know, just keep saying it is nothing to do with them, They instituted the insurance, they take the over priced premiums, yet they refuse to talk to st andrews regarding late and low payments, but the baSIC ORIGINAL AMOUNT HAS INCREASED BY OVER £1,000.00 since the insurance so payment protection has not done what it was suppose to, and the arrogance of MBNA goes on, even St Andrews will not talk to MBNA, JUST SAY THAT mbna ADMINISTER THE ACCOUNT.

Hold it, if you have an account with HSBC and a loan, stop and check, as I have both, but pay back is by Standing Order, not Direct Debit, therefore when I tried to change payment date I was told I could not, but another employee stepped in and pointed out that as a Standing Order my request must be executed as it is not a Direct Debit, then I had no problem changing the date,