Hi,
Apologies if something similar has been posted and I haven't been able to locate a post with someone in a similar situation to me.
Basically, I have moved into a property (rented via a Lettings Agent) and setup my British Gas account and given them readings, setup direct debit etc, etc a couple of months ago. Now, a bill came dated up until my tenancy started but it was addressed to THE OCCUPIER (obviously the previous tenants didn't register with British Gas). I ignored this, but now I have received a letter from their debt rottweilers wanting payment (addressed to THE OCCUPIER also). I phoned British Gas and explained to them that this letter had been received and they informed me of the following:
That I'm only legally obliged to only pay bills that are in my name.
That they wouldn't cut my gas off because my account is the "active" one.
That if I get anymore to ignore and "return to sender" and they will go about finding the correct people with whom the debt is.
First off, is all of the above true (especially 1 and 2)?? I suspect the third one isn't, and also does anyone have any advice on what to do? Can I just ignore any more letters that turn up and just "return to sender"? Is there anything I can do to be proactive and stop these people coming after me for this debt that isn't mine? Any advice or help would greatly help me and I've got no idea what to do from here. I'm also expecting more trouble as bills for electricity and water are appearing for the previous tenants but those are in their name (can I ignore these as well, or is there anything I can do proactively here too?), so as I said any advice would be awesome. Thanks.