finical service ombudmans and your bank...still have to wait for finicial ombusdman for 8 weeks so best wack a dispute in with your bank like lloyds tsb or who ever you bank with, that way you can get it refunded and they have to deal with a raging bank manager and finicial ombudsman on behalf of the bank claiming their losses while you enjoy life with a refund, only works if you paid with credit card or debit card under the office of fair trading guidelines 177 you are allowed a full refund if you had no products of service if they say you are not allowed any money for 6 months tell em shut up they can by law keep a fiver as the guidelines say in the office of fair trading for brokerage if you dont have a loan or service or anything you are entilted to a refund regardless of a fiver but better then having it
i am having problems with them but i have the oft bank and fsa involved, they keep hangin up on me but there are numbers they say write and claim they aint had nothing but i have sent the letters for investigation to the f.s.a who have copies proven i have written them. and its not looking good for this shoddy brokage with a bit of luck. also got them as unuthorage account usage with lloyds tsb as they rung me saying they have a loan for me but the "dippy" salesman said he needed verfiy my card to prove it was me and i have that recoreded, so in fairness i got them by the balls, not allowed tranactions on my accound and one for me, u wanna try it good fun!!