I have 3 x payday loans. Wonga UkLoanstore QuickQuid My 3 month plan to pay them back was severly affected by my wifes maternity being cut 3 x months short. This meant having to re-arrange the repayments of 800, 1050 and 1300. First thing I did was to let them all know in advance, cancel my debit card and any recurring payments or continous payment authority, (CPA's). http://www.bbc.co.uk/news/business-17870704 If you cancel your debit card details then these companies will still attack your account and take whatever they whenever they want. This means cancelling the recurring payment or continuous payment authority. Despite the OFT and the FSA TELLING the banks since 2009 that if a customer wishes to cancel any transaction from their account the banks were sending the customer to the payday loan company or retailer to do this . THIS IS WRONG. Payday loan companies, The AA, Gym memerships etc all use these CPA's to ransack our account despite us changing or cancelling the card details. I have even opened up a savings account online to enable me to swipe my wages out to the savers account then back in as I need it to cover my DD's during this time to ensure they do not still swipe my money. If you INSTRUCT your bank to cancel any recurring payments they NEED to do it. I also would suggest to e-mail these payday loan companies and tell them to cancel these CPA's too. Read this link above. UkLoanstore - I emailed 3 weeks before the payment was due. they were very accommodating and agreed to split the debt over 6 months and reduce the 800 to just over 600 for "letting them know early and being a good customer". This will involve me calling them to pay the 6 x 100.00 by debit card. infotls@ukloanstore.co.uk Wonga - I have been advised on this site to wait until the payment is due and default on the repayment to then re-arrange a longer term repayment plan OR around 3 days prior to the amount being due. My payment is due on 4th march. I have e-mailed them (12/2/2013) explaining the situation and instructing them to cancel any CPA on the account. I have a feeling they may contact me and advise to wait until the repayment date has passed before they offer 6 months plus repayment. I will post what the outcome is.collections@wonga.com QuickQuid - I e-mailed them expaling the situation. They sent an e-mail saying they are sorry to hear that and they would be happy to help me in "my time of need". To action this I was to enter into LiveChat on their website. As the loan is not overdue I was advised they can only split it into 4 x a payments. I was told that if I need it longer I need to wait until the day after the loan is due then speak to the collections department. At this point I thanked them for thir time, told them that I would be doing this and told them to remove my work telephone number from their contacts. I received an e-mail the next day saying my contact number,(work) was listed as non contact. I e-mailed them today INSTRUCTING them to cancel any CPA/recurring payments between us and explained that I will be defaulting to enable me to pay the loan back over at least 10 months. support@quickquid.com I will post the outcome but it seems that the FSA and the OFT have ensured that these payday loan companies have got their act together in relation to repayments arrangements. I have looked at a lot of posts to get this info and some of it may be incorrect so to the more experienced members please feel free to add to this. I will post the relies as I get them. It seems however that the banks are slow to understand that they have to do what the customer says

when should this be done? I owe them money on 4/3/2013. Do I contact them now or 3 days before or after the repayment date? confused .com

http://moneyaware.co.uk/2012/07/how-to-cancel-a-continuous-payment-authority-cpa-on-a-payday-loan/

this CPA or recurring payment is scary. The FSA have told the banks that if someone requests to cancel a transaction at the bank then this MUST be completed and therefore if any further transactions are taken from the account then this would be an unauthorised transaction. The banks are frequently telling the customers to contact the retailer or payday loan company to cancel this CPA or recurring payment. The direct debot scheme offers more protection than the Continuous Payment authority. This is why even when we cancel our debot card and have no direct debot set up they can just take as much as they want whenever they want. I am going to call the bank of scotland today to cancel these CPA's and to test their knowledge on this and then I will cancel my debit card. I will then contact Wonga and QQ to request that any recurring payment/continous payment authority is cancelled immediately.

i thought this could only be done 3 days before the repayment date?

what is the cpa that needs cancelled - what does this abbreviation stand for?

if you go onto their live chat and if your account is in arrears, (one day over re-payment date) they have a legal obligation to offer you a longer payment plan and freeze the interest. 4 x month is offered if your account is not late yet. as you have defaulted you can arrange payments to suit you. change your debit card details and account details if possible>

QQ will allow the amount to be split into 4 x payment pre default and more the day after the amount is due after you speak to collections dept

the information on this post is very useful as I plan to default on my quick quid loan this month as my circumstances have changed a lot. I have asked them not to contact my work> i hope it works. I have e-mailed them now asking for an instalment plan but if they refuse do I just default on it and use the live chat and ask for collections?

I would be happy for them to continue the collections process so long as they did not contact me at work. Cancel debit cards, change bank details and let the collections team come back and beg you for the 50.00 per month

Great advice, What is the e-mail method of contact? Is this on the homepage? Mine is due on 4/3/2013 so I contact them on the 1st?

My circumstances have changed in our household income is being drastically reduced and my 3 x month payback plan is now null and void. I now plan to 1 - contact wonga, quickquid and ukloanstore. 2 - cancel my debit card 3- ask the bank to change my sort code and account number 4 - hope they do not call my work as everyone will know my business. I have seen on other forums that quickquid are relentless at this. I wish to keep all comms to e-mail. what is the best course of action and what template to use for no phone calls?

if you successfully negotiate a repayment plan with these companies do they : call your work? slap a default on your credit file? JB

Hi, I am About to Voluntary Terminate my finance agreement after paying over half. The Car has developed serious faults. According to BVRLA 's fair wear and tear guidelines and Customer services Mechanical aspects of the car are not checked merely exterior and interior appearance of the car. The rep is due to collect the car early next month. I thought the rep was going to put the car on the back of a transporter but it turns out the rep is to drive the car away. Upon startup/driving away the rep will see that there are faults. Question: Can I just give all documents/v5/mot/service history, then let the rep inspect the vehicle and get the paperwork? Has anyone VT'd a car with mechanical faults before?

Santander, Black horse and other Car Finance suppliers prefer to accept finance from reputable dealers preferably with large turnover. This is just what they do. If they accept 50-200 applications in one day from Car Supermarkets, they are more likely to accept customers with less favourable credit due to the amount of applications. Also at large car supermarkets the customer is more likely to accept 10-15% APR as opposed to the smaller retailer.