In a recent article on the video a HSBC Spoksperson stated; "The poem is nothing like the way HSBC conducts itself. We do not accept our charges are unfair." Obviously they are feeling pressured enough to have someone comment on it! Thanks for everyones feedback. PS. My battle with HSBC ended today with my account being credited £4300!!!! Another win for the little guy.

Settled for a healthy sum of just over £4300, needs must!!! Obviously didn't sign non disclosure!!! Not bad as they originally offered me 2K. Thanks for everyones help.

Still nothing, should I send a follow up?

Nothing yet..... fingers crossed!!! PS Hello TG I sent you a message on myspace.......

Sent further letter this afternoon and included your extra little bit. Whilst I agree maybe a compromise is in order I also wonder, why should I. I have come up against nothing but contempt from my bank and their solicitors. If they came back to me with an offer I thought was good and not a pathertic attempt to fob me off then I would. However nothing yet. Fingers crossed. And thanks for your help lateralus much much appreciated.

Check out the interview with Tom on the BBC's Money Box programme on the day of adjourned: BBC NEWS | Programmes | Moneybox | Bank charges challenge

Received unsatisfactory reply from DG Solicitors in which they continue their last poor offer. There latest correspondence states: “Your latest correspondence is repetitive in the sense that you continue to state that initial correspondence with our client began within the time period and that you will be perusing the full amount. We have confirmed to you that the date to note in respect of the Limitation Act of 1980 is the date of commencement of the claim. Once again we ask you to confirm the legislation upon which you intend to rely on in this regard.” “you continue to fail to address the point of overdraft interest applied to your account. Our client will not make a refund to you in this regard. It has been communicated to you previously it is a basic condition of you borrowing monies from our client” and “you have failed to confirm the legal basis of your claim in this regard and we therefore request that you confirm the legislation you intend to rely upon in this respect.” As before the Judge stayed the claim till the 12th April 'to enable parties to attempt settlement', stating on or before the 24th April I must notify the court that the claim is settled, or write asking for an extension, or both parties must file a completed allocation questionnaire. I now feel I have gone as far as is possible with DG Solicitors and am prepared for it to go to court. Whilst I understand this is not the best course of action I really am not happy with the offer on the table. I do however feel I should write them a letter informing them that I’m unhappy with how they have dealt with me and ‘I’ll see you in court’!!!!!! HELP, I really am at the end of my tether! POSSIBLE REPLY: Thank you for your letter dated 16/04/07. I respectfully decline your offer of £_______. My claim is for £_______ as outlined in the particulars of my claim plus Money Claim Online fees of £120 and Allocation Questionnaire filling fee of £100. In total this now amounts to £_______. In regards to your calculation that certain portions of my claim fall outside of the 6 year time limit: Your client I’m sure has been well aware of the highly publicised ‘charges campaign’ and also the OFT report highlighting the law and the bank's obligations. By your client continuing their charges regime after the date of the first OFT report has been concealing its charges regime and therefore has lost the protection of the Limitation Act. I do not believe that the Limitation Act offers any long-stop mechanism so that if you concealed the facts one year ago then you do not merely accrue an additional year of liability. I think that a single instance of concealment invokes s.32 and the limitation barrier falls away completely. I have sent the nessecary papers to the courts and am preparing my case against your client.

Hello Barry, I was sent the AQ form by the courts and filled it out using the information here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html Stay positive Barry, you will get your money back!

Well done Rooka!!! Very happy for you, and a little jelous, hopefully mine will be sorted soon!!!

Ok letter faxed and mailed this morning. Should DG come back to me without a satisfactory responce, what action should I take. I'm not happy with anything lower than I indicated a final letter saying "see you in court" probably isn't a good idea? Should I send them a letter stating, thanks for the offer however I'd rather resolve this now, in court? Would like to get the letter prepared as the courts are expecting corespondence before the 24th.

slinkyboy, You will get your money back, follow the route and advice on this site. Most of all remember it could take months...but stay positive and keep the faith!

OK ok update on state of play. I have not yet sent rejection letter to last offer of £4,299.36 an extra £150 since I pointed out that further charges have been added to my account. Judge stayed the claim till the 12th April 'to enable parties to attempt settlement', stating on or before the 24th April I must notify the court that the claim is settled, or write asking for an extension, or both parties must file a completed allocation questionaire. So heres my next letter, I haven't sent it yet, as requested I'm posting it so you can check it out: Thank you for your letter dated 21/03/07. I respectfully decline your offer of £4,299.36. My claim is for £4xxxxx as outlined in the particulars of my claim plus Money Claim Online fees of £120 and Allocation Questionaire filling fee of £100. In total this now amounts to £5xxxxx. I am mindful of the vast number of claims with which you are currently dealing. In order to more speedily resolve this matter, I am willing to accept the sum of £xxxxxx. I do not agree to waive my rights in respect of any other actions, nor do I agree to a clause of confidentiality. I hope to hear from you very soon so that a reasonable conclusion to this claim might be achieved. I am sure that the courts would approve of our settling this matter in a timely manner and without their intervention. This case is stayed until the 12th of April, please be aware as advised, if your reply is unsatisfactory I will be informing the courts that I would like to progress to the next step. I look forward to hearing from you. Sincerely, So what do you think? Would like to get this sent and moving.

Think BankFodder is currently tied up. Lateralus do you think I should send them a copy of your nudging letter? Any rounding would now be the 5k mark due to court costs, I'm not prepared to go lower. I know I'm an eager beaver I just want to get it sorted ASAP.

I am in the same position, basically it's just the latest tactic. Seems they like to string and stretch out the process for as long as they can. Hold out, I am too, we will win. Stay positive.

I am happy that people are discussing the Poem / Video it has had the desired effect. I believe that if the video opens a few peoples eyes or push’s people into taking action against their banks then the video is a success. I apologise if anyone has been offended by it but it is something I feel strongly portrays how many people feel and how I have personally felt. I am currently battling HSBC to get £5000 of illegal bank charges back. Thanks for ALL the continuing feedback.