Hi There - To EVERYBODY dealing with this monkey outfit, NEVER speak to them on the phone and NEVER PAY AN INSTALLMENT BY A CARD , they retain the number and try to steal money from it at a later date, the bank phoned my wife, who had paid an installment by card , they asked if NCO can take 2500GBP from her account, luckely the bank refused, I got on to the chief ass scrastcher, heard no more about it , tried the police but its a civil matter, the bank wont do anything either, the next I know the monkies have passed the whole debt to DLC, more monkeys to deal with. NCO did a CRIMINAL ACT AND GOT OFF SCOTT FREE, this is what you are up against with DCAs, a law unto themselves, no more DCAs !! fight back has started,. If NCO you are reading this and I suspect the few of you who can read and not nest building in the nearest tree , take note I am starting a private prosecution for theft against you...............happy days NCO, I will keep all updated with news ...