car just dropped off at garage, Manager was helpful and is going to do various pressure tests on it today wont know tomorrow until he calls me, so fingers crossed

Thankyou so much for your advice, hopefully can get this resolved one way or the other - seeing Manager on Tuesday am so will see what he suggests

it might be a twenty year design, but that is not the issue, the car has a 1.6 engine on a 54 plate 51 thousand on the clock one owner, with service history. You at least expect it to last longer than a week without a problem

I bought a Rover 45 on 27th April from a garage, since then its been back 5 times the AC is broken so I have no blowers, the rear electric window is not working, and its just been in for a believed water leak, have been to collect it tonight and have been told that no leaks can be found although I need to refill with approx. 3 pints of water each time I use it. It appears it could be the head gasket or something to do with the pistons, and have been advised its a very expensive job, what rights do I have please? Iam due to see the Manager on Tuesday can I ask for a exchange car? or my money back need to know what my options are

Vic totally agree with you! The no phone calls thing is only once they get a hold it can pull you down really quickly you sound like a strong person though! Keep us updated and have a Blessed day x

Also have you considered writing to Barclays Complaints Dept? Just a thought when I contacted my OC direct regarding a DCA they apologised and gave me 500 quid and promised that said DCA would be dealt with - have heard nothing more since Still paying them though but by SO

Vic just been doing a little research for you Resolvecall are based in Glasgow as is Scotcall so part of the same I think on a 0141 number if you google either or - you will get the information. As for the jacket zip a dee do dah! You can probably have one made up on Ebay Hence no chat no calls writing only

Vic did you speak with them and find out exactly what they wanted? Just wondering if they had any paperwork at all?

LOL just had a google of resolvecall Hmmm "Leading edge Intelligence Gathering" So find the required paperwork and pass it on I would use the word but feel "Donkeys and Holes" is far more appealing I wonder how legit these peeps are and if the PM knows the kind of clowns that claim assist the Goverment - Interesting

Vic glad to see that the soldiers are working did you actually have a doorstep call? or are you been cheeky

Do not speak to these peeps you want everything in writing - you want to send a letter asking for CCA they are nasty peeps and be prepared to have at least 8 calls a day from them

Anymore on this Chloe?

check who the loans are with and how old they are - plus what is the amount of your debt once we have that info then the advice will roll in Keep Smiling

First off do not take anymore loans whatever you do! If you are struggling now this will just get worse - once you are on a DMP and are making payments - that is it end of as for the company passing the debt over I suspect it is more than 6 years old which could make it statute barred

Hi Vic Glad that things are ok - as I said hang in there and use the time for research - as for your littl ratty experience you can borrow my cat - having said that little bugger brings them in, so maybe not such a good idea lol Keep Smiling x

You are most welcome - If you can treat it like a job, daytime research and doing what you need to - NO PHONE CALLS mind you finish on Thursday so no post opening until monday am that way you have a peaceful life - I worked out a long time ago nasty letters arrive the day before Chrismas or a Friday when you cant do anything about it. Trust me this knowledge could have saved me 10yrs of worrying and a lot of grey hairs! Funny really I never lost any weight tsk

http://www.consumeractiongroup.co.uk/forum/showthread.php?61448 Vic read this thread might help you rest a little easier

Have googled all the DCA you mention - check out Mercers, well known for bully craptics

Vic - Regarding Capital Credit Agencies - I think they are in house, unless its Capital Credit Recovery, and you can find them on google, just a bog standard DCA so same rules apply. You have done all you can do - at the end of the day once you have asked for CCA or made an offer which is acceptable and as long as its a token payment of a pound, there isnt a lot they can do! It works on a basis of she will give up before we do - its like the 30day round robin Send letters saying I will not discuss anything on the phone - Writing only As for food - if you look at all the debt plan advice - you are allowed by law to eat! So start feeding yourself! Debts will be here a long time after you have lost weight and slipped down the plug hole Keep smiling

Hi Kathy is the charging order on the house from this company? The reason for asking is you do not say weather this was from the CC people or another debt First things here how old is the CC debt and who was it passed onto? If you google the name its probably one of the DCA's that are regular named ones on here Also have you missed any payments? or are the DCA just applying for a Charging Order to make a unsecured debt into a secured one

SF2010 - if you do decide to get a F&F settlement - make sure you do the following ok You want it in writing that this is a full and final settlement, and that no remainder will be passed or sold on at anytime in the present or future. Sometimes they will take an amount and then sell on to another company if you get the fob off that we cant put that in writing, YES they can

Have a read on CAG about Robinson Way - you will see that name pop up often same rules apply everything in writing and DO Not speak on the phone to them make sure also you print your name - no signatures ok!

Anyone read Dan Browns Digital Fortress? Sound Familiar

Excellent - The aim of it now is not to worry! This site is a Godsend and the more you read the more you will realise that you have little to worry about - Good Luck

Further to the above if you google Debitas there is an interesting piece in the Daily Telegraph dated 15 sept 2008 "Widow protests over credit card firm capital One over "Harassment" Worth a look at