Thank you all, especially you Nic for such good advice in the latter period.

Thanks Michael, Tried the PM thing...all boxes are full..will try later on. Grabbing money out of account tomorrow and will send Court letter after it's in my grubby pandy. As they did not settle within my specified condition of payment before 10 am on 19th I will not be complying with their other conditions as I accepted the conditions IF they complied with mine. Will fill survey in soon too. Best regards

ANOTHER UPDATE!!! Checked account lunchtime, no refund (I DID ask for it by 19th but thought I would be doubly sure before submitting paperwork to Court). Just checked account after posting the update above AND.................. Refund has been paid into the account!!!! I wonder if the fax CMIS I sent to SCM had anything to do with it? "Oh he means it and our delaying tactics have not scared him" kind of thing? Looks like ANOTHER Lloyds TSB customer has won!!! Thank you ALL for your help.

Update. Well, as the money was unforthcoming within my deadline of Tuesday 19th 10am and further to the invaluable advice Nicsussex has offered (Thank you again)....Last night I faxed the Case Management Information Sheet through to SCM (took 6 goes so I am guessing that a lot of people were doing the same) and today delivered the CMIS to Leeds Court building. I wonder if I will hear something from Lloyds/SCM between now and the directions hearing? Just for your info NicSussex, after our earlier discussion on "Without Prejudice" I decided only to send the CMIS duly completed and wait until the actual hearing to mention that I had accepted settlement previously but they chose not to comply with my more than reasonable deadline.

With a bit of luck Tenmen, Neither of us will get to meet the other one on 28th June:D

So just continue as if "Without Prejudice" letters were never exchanged and make no reference to it unless asked by a Judge? Makes sense to me in my limited small claims knowledge as "if you cannot refer to it why mention it?" I have only just noticed that there is a fee mentioned for £1500+ claims also.....phew £26 under including the £120 MOL fee!!! Imagine my relief.... Would obviously be over if costs (travel, prep time etc)were granted but I don't intend to pursue them anyway...only listed on CMIS as it seemed a shame to leave them blank.

Looks like I may have slightly shot one of my toes off with that one

I marked mine likewise as I was wary of damaging my case if they did not pay out...as i feared and they didn't

Aaah ignore that....Just looked up legality of "Without Prejudice" and without their consent I cannot use anything such marked as evidence so can't include mine either. I should just say in a letter that I accepted their offer with a condition and they failed to respond according to that condition I guess??

You are quite right Nic. Their letter was indeed marked without prejudice as was mine. I should just add mine to the CMIS with a note stating offer had been made and accepted as per enclosed without actually enclosing a copy of theirs unless a Judge asks for it at a later date then? Thank you again for your continued help:)

Could do with a bit more help if possible.... As NicSussex suggested last night, I would like to include the offer the Solicitors made in the info I send to the Court and also the letter I sent back accepting their offer on condition they paid by 10am today. Do I just include a cover note from myself explaining to the Court why I have added it and explaining that the bank failed to make payment and that their Solicitor merely claimed that their letter stated 5 days required? Should I mention my telephone call to the Solicitor? Do I make some note on the Case Management Sheet? Or do I just include it all? Finally is now the right time to recalculate the interest and send copy of revised charges (does this need to be mentioned on the CMIS?) Or do I present all this at the directions hearing? Thanks in advance

Many thanks again to both of you for your assistance last night. Update. My deadline for payment into my account passed at 10am this morning. Rang Solicitors (SCM) to enquire whether or not it was likely that their client would be making payment. Reply was "well as in our letter it can take up to 5 days from your acceptance" MY response was, "would you like me to fax you a copy of your own letter as nowhere in it does it state anything about 5 days" Reply "well it should" Response "well it doesn't and as it does not take 5 days to take money FROM me I fail to see why it takes 5 to pay it back" Outcome of call was that it looks like the bank has yet more excuses even if you accept offer and add deadlines for refund. Looks like I am going all the way with this one and will spend the evening working out new totals for charges with interest up to the directions hearing date. I will unless advised otherwise by you clever people on here, include the full charges to the date of the directions hearing along with a copy of the "settlement offer" letter and my acceptance covering letter to the Court. Hopefully, this makes the Court look even more favourably in my direction as I did at least try to end the case out of Court. Any further advice gratefully received

Thanks for that post Michael. Thank you Nic also for continuing to help me with this....

Does that remove the need for me to complete the Case Management Sheet then as I have accepted an offer? I would presume that it does? Forgive me asking potentially a daft question.

7 is "Must notify Court that case settled" and then copy SCM, so you mean twist ever so slightly what they inferred and notify Court that I have accepted with condition that they pay? I think I am thinking along the same lines as you now?? How about the rest of the Case Management Sheet? Is there somewhere that explains what the heck to reply to legal jargon questions asked upon it? I have tried phoning the number that they gave within their conditions tonight and basically it's just the phonebank number. I enquired as to whether or not they could tell me if the money was set for transfer and they said they could not. This is why my rush to find out how to fill out CPR 59 as I have had no confirmation that they are going to pay the money in and time is now extremely short for me to complete the Court paper.