I was offered a settlement on the 30th june by the ombudsman and i have been waiting on the money to go into my account by the bank of scotland. I was on the phone to the bank 27.07.07 and they advised that i would not recive the money until this court case has been heard. The bank has been giving me the run around since feb 07 and i have been on the phone every day for 2 weeks asking for my settlement and still no further forward.

hi i am currently on the phone to the ombudsman as the bank of scotland agreed to repay my charges on the 30.06.07. i am still waiting on them to go into my account as of 27.07.07 and this morning of the 27th the bank advised that they were waiting on the outcome of the court case and that i was not getting my settlement as previously agreed.

bank of scotland contact details customer relations 0845 850 1368 08457 25 35 19 this is for charges