Hi
I've sent my first letter requesting 6 yrs worth of statements and havnt received a reply within 40 days, (the letter was recorded delivery and included a £10 postal order - which I think could have been a mistake, as I imagine they may simply say they havnt received the letter).
I'm just wondering what to do next, if I want to claim for >6yrs should I hold out for a court ruling?
Any help much appreciated