Oh why..... what happened?

Well after a formal complaint it has been determined that a conversation was held out of hours September 2009 regarding my cats wellbeing. But they failed to update the sysem as they had put my cat down as an emergency. I have been informed I can register my dog there without waiting for 6 months. I used this fact in my argument: 'PDSA will only agree to immediate substitution of a registered pet if it dies in their care or is put to sleep at the PDSA PetAid Hospital'. As this was the case they have to bind by it. I as a result had to end up paying extra for my dog to be neutered and chipped. I know for a fact being eligible for assistance at PDSA this would have cost me less. they are also getting back to me in regards to this complaint. Thank you Kiptower xxx

Will also educate my daughter to read food labels. Keep up the campaign. You certainly opened my eyes about the rubbish in our foods.

Thats definately going in my bin. Will have to replace it with something that doesnt contain this or is it in all margarines /butter spreads?

I believe I may be lactose intollerant and now reading labels. Thanks for the info as I will be looking for trans fat too and try to avoid it whenever possible out of my diet.

Right now reading the small print on Flora Buttery. It contains trans fat. It reads "International dietary guideline recommend a limited intake of saturated fats, trans fat, sugars and salt (sodium) to maintain good health. This product is in line with these guidelines".

Thats really disturbing to hear. Keep up the campain x

As soon as I am contacted I will let you know where I go from here.

Ive explained my circumstances to PDSA. Someone will ring me x

Ive registered him elswhere now. Tried to ring the number you provided me with but it was engaged. I will try again. Thank you for responding to my plea x

I already had 3 pets registered there. Its there fault they failed to update the system which resulted in a no show. So the receptionist updated the system on the day I went which then I would have to wait 6 months for me to add another pet. The 6 month rule is not applicable for my cat that was put down on their premises over 6 months ago. So I shouldnt even have to wait 6 months in the first place.

I am very disappointed with the PDSA at Attercliffe, Sheffield. I took my unregistered dog to be registered as they had put my cat down over 6 months ago. When I took my dog in to give his details they informed me they do not have any records that the cat had been put down there. What a farce. I asked the receptionist If there were any other records she could look at. She said no and told me I could not register my dog for 6 months. Its not my fault they failed to update my circumstances.Im on a limited income but because I wanted my dog neutering asap I had to go elsewhere which cost me more money than I really wanted to pay.

It's just a general form of judgement or order to be listed ad 2 hours have been allocated after judge adjourned the case in March 07 in order to read the case. The case in March had only allocated 10 mins. I beleive this is to determine track.

AT COURT AGAIN WITH THE ABBEY AFETER THEY STATE TEY HAVE SETTLED. THEY REFUSE TO ANSWER ANY QUESTIONS I HAVE ASKED COVERING UP EACH ANSWER (When i do get on which is very rare) WITH "WITHOUT PREJUDICE". THE ABBEY CLAIM TO HAVE SETTLED I FULL AND I DISPUTE THAT, PLUS THAT HAVE REDUCED MY BUNDLE FIGURE BASED ON THE FACT THAT MY CHARGES INCREASED..... TUT TUT.... I HAD ALSO ASKED THE JUDGE TO CONSIDER CONTRACTUAL INTEREST BUT IF THE ABBEY HAD PAID IN FULL THIS WOULD NOT BE A PRIORITY. THE JUDGE HAS ALLOWED 2 HOURS FOR THE CASE WHICH I BELIEVE IS FOR ALLOCATION FOR TRACK. I ASKED THE COURT FOR SMALL CLAIMS TRACK TO PREVENT COSTS IF IT WENT IN THE ABBEYS FAVOUR. AM I STILL IN A POSITIO TO REQUEST STANDARD DISCLOSURE AS THE ABBEY ALL OLONG HAVE REFUSED TO RESPOND TO MY MNY LETTERS REQUESTING THIS..... OR WOULD YOU SUGGEST A DIFFERENT TRACK (if possible) TO DETERMINE THIS ROUTE?.

thanks

Does Anybody Have Archives Of Abbey's Terms & Conditions ? Appreciated

GOT A COURT DATE FOR EARLY NEXT MONTH AFTER A DIRECTIONS WERE HEARD WHERE THE ABBEY TRIED TO FORCE THE JUDGE INTO A DECISION ON NOT AWARDING CI. SHE WENT OFF IN A HUFF WHEN THE JUDGE SAID NO IT WILL HAVE TO BE ADJOURNED. 2 HOURS HAVE BEEN ALLOCATED FOR THE HEARING. THE ABBEY OWES ME CHARGES OF WHICH TO DATE THEY HAVE NOT PAID & ARE REFUSING TO ANSWER ANY LETTERS I SEND THEM FOR AN EXPLANATION & A BREAKDOWN OF CHARGES. ANYTHING THEY THEN SEND (WHICH BELIEVE ME IS VERY LITTLE IS WP. THEY INCREASED MY CHARGES WITH AN AMENDED SCHEDULE OF CHARGES, BUT IT DID NOT MAKE ME ANY BETTER OFF. ALSO AS I'D RECIEVED A GESTURE OF GOODWILL WHICH DELETED THE LAST 5 CHARGES OF MY SCHEDULE THAT MEANT MINUS £175. SO WHEN ABBEY DECIDED TO MAKE THEIR OWN SCHEDULE OF CHARGES THEY FAILED TO INCLUDE 4 OF THOSE CHARGES AND REFUSED TO BREAKDOWN A REFUND OF OF £175 FOR AN ACCUMULATION OF CHARGES FOR A PARTICULAR DAY IN QUESTION THAT HAD NO RELEVANCE TO THE LAST 5 CHARGES ON MY SCHEDULE. pLUS THERE IS ALREADY ONE CHARGE OUTSTANDING THE ABBEY SAID THEY WOULD REFUND AND SEND A LETTER EXPLANING THE LETTERS RECIEVED PREVIOUSLY WERE NUL & VOID. I NEVER DID RECIEVE THAT LETTER. SUPRISE SUPRISE. MY CHARGES INCREASED THEY TOOK MONIES AWAY FROM AN AMOUNT AGREED FOR BUNDLE/ADMIN FEES (BROKEN DOWN IN BLACK & WHITE IN A SETTLEMENT LETTER. ABBEY TOOK BACK GOGW = £175 ABBEY OWE ME X 5 CHARGES = £175 (CANCELS OUT THE ABOVE WOULD'NT U THINK? ABBEY OWE ME £100.58 IN BUNDLE/ADMIN FEES (SHORTFALL) DAILY INTEREST TO DATE AND SAR FEE (ABBEY PROMISED TO RETURN THIS) THE COURT DOESN'T ASK FOR ANY DOCUMENTS BUT I WILL FORWARD UPDATED INFORMATION AS THE COURT AND ABBEY HOLD A BUNDLE BUT MUCH HAS CHANGED SINCE THEN. INCLUDED IN THIS DOCUMENT WILL BE LETTERS SENT TO ABBEY WHO WOULD NOT NEGOTIATE THE SETTLEMENT FIGURE. THEY JUST WANT TO ARGUE CI BUT I HAVE TOLD THE COURT THE SITUATION AND THAT THE ABBEY ARE ACTING UNREASONABLE. THEY CANNOT SEPERATE THE CHARGES FROM INTEREST AS THERE IS MONIES OUTSTANDING. BUT THEY COULD HAVE ENDED THIS A LONG TIME AGO BY PAYING MY FULL CHARGES @ 8%. THE COURT SAYS WHOEVER LOSES PAYS THE COSTS. I HAVE REQUESTED THIS CASE IS KEPT WITHIN A SMALL CLAIMS COURT. ANY TIPS?

I attended court last month and the abbey attended. We now have a court date for the 9th July 2007. It is ordered that there is a time estimate for 2 hours and that the cost to be reserved to the adjourned hearing. I would appreciate some advice as i am preparing my arguments

sorry forgot to say the abbey turned up at my court case for directions and i am now looking forward to seeing them again soon now.

The Abbey knocked money off an agreement they made to me for preperation of bundle/administrtaion bundle and this was backed up in a letter with a breakdown of the amounts and what they were for. They did this because the realised they have not paid all the charges they owe me. so wothout changing their charges they tried to reduce that amount. We are going to court as soon as a date is arranged as the abbey have not paid all my charges and i applied for contractual interest. Therefore I will be making sure the judge knows about their breach.

cant wait.......

That is the position with me and the Abbey. They didn't settle in full with me prior to court and that is where we are now. Waiting for the case to be heard at a differennt court. At least now they have to keep the charges and interest intact. they thought they were clever in court and tried to get the judge to make a decision on our directions court date. She (abbey's representative) stormed off in a huff when it was decided it needed persuing & was adjourned.

Was wondering if any1 has and if they were successful?

Has anybody asked for contractual interest with the Abbey?. Has the Abbey attended court other than for contractual interest?

Making a diary of all corespondance with the abbey too which includes many letters/faxes that were not responded to. As soon as this is all entered in my case summary as many things have happened so it needs updating. I will come back on the site and ask 4 further advice. Just out of interest has any one been succesful with CI from the abbey?