snu
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Everything posted by snu
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Dialaphone contract cancellation
snu replied to 007jamesbnd007's topic in Telecoms - mobile or fixed
You could probably legally treat the one which was cancelled but delivered as an unsolicited gift and keep it, in fairness. -
T-Mobile and Moorcroft Debt Recover
snu replied to shaaaauuuun's topic in Telecoms - mobile or fixed
Incorrect assumption. Before October 2006 you could change down after 3 months, from October 2006 it's after 11 months. At least, that's how I understand it. However, some people have had some success in getting their tariff reduced earlier based on inconsistent statements from T-Mobile, see Changing to a lower price plan - 3G forum : your 3G community and resource. -
Check Your Bt Direct Debits You Could Be Paying Too Much
snu replied to shoegirl's topic in Telecoms - mobile or fixed
If you log in to your online account you can take payment holidays and reduce your monthly DD amount etc. -
Voda default details errors in reply?
snu replied to fuzzywuzzy's topic in Telecoms - mobile or fixed
They don't have to provide you with a default letter, it's not a credit agreement. -
Carphone Warehouse - Insurance and Charge
snu replied to Nuno21uk's topic in Telecoms - mobile or fixed
That's not entirely true. You can agree to DD mandates online, and it's binding. -
http://www.moneyclaim.gov.uk
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beware cash back deals on phones 2u direct
snu replied to r0cknr0ll's topic in Telecoms - mobile or fixed
Mail-in rebates are extremely common in the US... -
Actually it's normally quite the opposite. There's often a 14 day cooling off period for you to test it in areas that are important to you, after that you're SOL.
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A solution to non direct debits charge?
snu replied to indebtstudent's topic in Telecoms - mobile or fixed
Well, that might be the case but it's irrelevant. -
A solution to non direct debits charge?
snu replied to indebtstudent's topic in Telecoms - mobile or fixed
I'm not convinced that it's completely gone for retail, but at any rate the point is that it'd be a violation of the contract the retail shop has with the person provisioning their merchant account or VISA etc, not with the customer. -
3 Network - 12 month or 18 month contract
snu replied to scousepete36's topic in Telecoms - mobile or fixed
In fairness, you can top up with a debit or credit card using an automated telephone system on most (all?) networks now... My (18-month) contract is about £25 a month, including unlimited internet access on my phone and enough texts/minutes for me to basically not have to worry too much about whether I should avoid using my phone because it's expensive. The phone was only about £10, compared with a SIM-free price at the time of purchase of £300 (it's now £250, but you can get them on eBay for about £90). Basically, my point is that it's stupid to make generalisations. -
It's not a debt under the CCA. See http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-broadband/70464-mobile-phone-companies-consumer.html If you send that letter, they will laugh at you and tell you where to get off.
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A solution to non direct debits charge?
snu replied to indebtstudent's topic in Telecoms - mobile or fixed
No, there isn't. Any such term would be in the merchant agreement between the company and the payment processor. VISA etc are pushing quite hard to make it so that shops don't charge more for paying by card, and don't have minimum transaction limits etc, but I don't know what the situation is with regards to billing for telcos. -
How do I unsubscribe from a thread
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Actually, I believe Vodafone are the only major network that require you to have a PAC at sign-up time. See Vodafone Mobile Phone Shop and various third party shops like Bring your number - Number Porting
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T - Mobile contract problem ****NOW SORTED****
snu replied to abbeyhater2's topic in Telecoms - mobile or fixed
The OP refers to a £60 allowance, which sounds a lot like Flext 25 (18 months). -
3 Network - 12 month or 18 month contract
snu replied to scousepete36's topic in Telecoms - mobile or fixed
But then PAYG handsets aren't discounted anywhere near as heavily as contract handsets in the first place. -
Can we stop comparing e-penis size?
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More 3G madness - but this time I'm having em!
snu replied to blanchie14c's topic in Telecoms - mobile or fixed
You expect them to suddenly remove all records of any dealings you ever had with them? That's ridiculously unreasonable. They're required to keep records for many years for tax purposes, for example. It'd be like requiring you to burn all your bills as soon as your contract is up. -
More 3G madness - but this time I'm having em!
snu replied to blanchie14c's topic in Telecoms - mobile or fixed
The company is 3, not 3G. 3G is a mobile phone technology which all the networks have I don't think you can claim that they have breached the DPA, you can't withdraw consent just like that - they have to keep some personal data about you after your contract has ended for various purposes. -
You should be able to fill out an account closure/withdrawal of funds form, upon which they will fully close the account and provide you with a cheque.
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buzby, in fairness 3 seem to be particularly guilty of letting any sheister set up as a reseller. i'm sure i've heard that they're clamping down a bit, which can only be a good thing.
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