This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Yeah i had a letter of acknowledgment after my LBA, i had to send that special delivery. My first two letters were not signed for even though they were delivered recorded..was a bit of mission trying to get halifax to even acknowledge they had got them.

Halifax have refunded me the £88

Cheque cleared for £166, and ive put a claim in for the other half. So just waiting for them to respond.

I have recieved the cheque and the money has cleared, im now £624 better off, I should be able to pay off one of my cards now. Thanks

Well Capital One have refunded half of the £356 to my account, so i gave them a call to see if i could get the rest out of them, no luck so im putting a claim in. The guy i spoke to suggested that i should ring the Financial Ombudsman and if they think the bank has acted unfairly then they will refind me the rest, I cant see it happening myself.

I have recieved the cheque and the money has cleared, im now £624 better off, I should be able to pay off one of my cards now. Thanks

OK , thanks for the advice.

I checked my account and ive just realised they refunded me £40, do i just continue claiming the original amount of £356, bearing in mind that i sent my LBA after the refund? Surely they should have contacted me about this partial refund?

Thx alan. Ill just see whats happens.

Yes thats what i thought, thx tinkerbelle.