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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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No stays in Scotland


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We all agree and that is why we welcome this test case as it will avoid the huge efforts required to have returned what was unlawfully taken.

When the case comes out i suspect the banks to settle all claims without the need for court action, they had better do.

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This sounds very bad the fact the sheriff principal said there was a 'practice note' yet you have it confirmed none exsists.

I hope this helps the campaign in Scotland move on to another level and look forward to this becoming the norm with any case in Scotland.

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So for any cases in Scotland should we be advising the following then.

 

Govan Law Centre have in writing from the Sheriff Principal at Glasgow that there is no Practice Note. Sheriff Principal Taylor advises that every bank charges case needs to be individually considered by the sheriff with regard to the particular facts and circumstances of the case. So there can be no 'blanket' stays in Scotland.

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Hi teenybopper can you start your own thread in that banks forum please, this will help you in the long run.

Basically you cant split claims for same account.

In January the small claims limit goes up to £3000.:D

Court you file at must have branch in its jurisdiction, file where is convienant for you.

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Douglas52 there are plenty of posts in here regarding res judicata and this only works if no court appearance was made in an earlier claim for that same account. I have been in the unfortunate position of knowing this first hand and indeed argued each charge was actionable to the sheriff only to be told my claim was incompetant and to return for a costing hearing, this has happened to a few claimants in the early days and thankfully we have learned from it.

Where res judicata would work would be if a claimant had raised a previous action and did not appear in court on that claim as settlement was offered you could then raise a second action for that account.

You cant have multiple claims on one account as this is seen as an abuse of court.

 

Case Law 'Ponterfex v Wood' if i remember rightly.

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Hi Douglas52 none of us are experts we are all learning and the only way to do this is to discuss what options are available at the time, what i have learned since joining CAG is that methods used in our fight to reclaim what is rightfully ours changes from time to time and we all need to work together to keep this going.

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  • 11 months later...

The problem is that you are not allowed to use the above ruling and the sheriff will no doubt tell you so. The only joy I had was arguing that my human rights were being infringed due to the timescales of the test case which was preventing me from having a fair trial within a reasonable period of time this was agreed by both the sheriff and the banks sols but the banks sols convinced the sherff that the test case would be resolved within weeks rather than months and so a sist was granted. If I was to return to court I would be arguing this very point and asking for a timescale to be put on the sist so to avoid my human rights being infringed.

 

2p worth

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