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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Re: adhd/autism


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Hi mrsc

my son also stands very close to his peers, he went through a period where he would lick other children on the face and then get very upset because they were upset, hes now learned not to invade others personal space and has stopped doing the licking thing, hes also very loving, to the point of being obsessive, telling me over and over again, so he can hear it back, which makes him happy, I sometimes think its a confidence thing, but on the whole he is a very happy child who knows hes very much loved, he goes through periods where something takes his interest and whatever that interest is, it takes over his life and he wants to talk about it the whole time, Ive learned that autistic children seem to have no malice in them, although my son does not give any information freely, I never hear him say anything bad about anyone, which is really sweet considering how cruel some children can be, I also believe there is a "link" in our family with regards to my sons autism, mother ADHD, brother ADHD, nephew ADHD and cousins son autistic and ADHD, its something im looking into at the moment to see how far back i can trace this "link" Gc

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I believe in early intervention and as your son was around 14 years old when he was diagnosed, he would have recieved very little help developing his social skills, before i took my son out of his old school he would spend all his playtimes alone, I'd ask him what he had done in school that day and it was like extracting teeth, no information just "I dont know" or playtimes were "I was rolling on the grass", I used to cry thinking why has he no friends, the school he now attends have a policy where if they see him alone in the yard, whoever is on yard duty will go over to the other children and ask them to invite Sam in to play and he now has lots of friends, in fact i'd say he was quite popular, and the other children love to help him, which I think is wonderful,

As for your husband, and also when I was in school there was never any mention of ADHD, we did not know what that was, we had the naughty kids in the class who would not or could not follow the rules, my own mother was a complete nightmare when we were children and myself and brothers were very scared of her, i used to wish she could be nice like my friends mothers but i now have a better understanding of her mental health, but there was no help in those days and unfortunately she was known as the mother from hell by all our friends who would never come to our house, I learned to accept her the way she was but my older brother found her particularly bad (as she could be very violent) and decided at 15 years old that he couldnt cope and went to live with our grandmother, which was a shame but better for him, and he went on to do very well in life so not all bad..Gc

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Hi mrsc

Sam cant cope very well in crowds, in PE he runs away on the field like a greyhound and when I asked him why he said he felt squiggly, thats the term he uses when he cant keep still, so I believe the noise when all the children are together makes him feel like that, its the same when swimming, he goes to get changes 5 mins before everyone else, when I take him shopping, I nearly always turned around and he was gone, so now if he wants to spend his pocket money we go for his things first, then he'l stay with me as his mind is'nt wandering and it stops him rolling around on the floor..Gc

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  • 2 months later...

Hi mrsc,

Im catching up with whats been happening in the last few weeks, (been a bit poorly) Im pleased to see your sons coping well, I see from your posting your having worries over your daughter, they dont get any easier as they get older,my oldest son 28 has been a nightmare, for the past 10 years weve been through the drink and drug thing (not hard drugs, he is'nt a drug addict) more recreational, but mixed with alcohol ive seen him in some right states through out his late teens and recently he split with his girlfriend of 5 years so went off the rails a bit, but seems to have sorted himself out now, well till the next time!! he is very respectfull to me and no doubt hides a lot so I dont worry and I probably dont know the half of what hes up to, but I speak to him most days and for the last few weeks hes been fine, I worry that because my Mother was an alcoholic he will turn out the same way, but really hes nothing like that just has a blow out every now and then, at 28 its time to get your act together, well thats what I told him a cuple of weeks ago and he seems to have, (I hope) Life before children eh, wish I was 18 again:D Id be a bugger:D Gc

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Hi mrsc,

how are you today, hope your daughter got her problems sorted out, its a pity you were not nearer, I could have asked my son to be seen around your local pubs with your daughter, As friends of course, and then those silly girls might not have seen her as a threat any more thinking she had a new fella, just a thought..Gc

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One of the womens in her 40s, shocking, whay kind of a society do we live in when we have 40 odd years old woman threatening young girls, these people are ****, I live sort of over the road and a little around the corner from a pub which attracts all kinds, nearly every weekend they are fighting outside, my hubby looked out the window 1 night after we were woken, and 2 girls were fighting over the bonnet of my car, dragging each other by the hair, over my car, we didnt even bother going out, mind that was when I had an old shed of a car, my new 1s pulled into the yard now. some women are worse than men, men fight it out then its over and done with, but some girls and women are very bitchy and wont let anything go, I hope she gets its sorted out soon..Gc

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  • 3 months later...

Hi daftada,

its true that certain exercises help with hand/eye co-ordination, my boy has dyspraxia and autism, his fine motor skils are pretty bad, cant fasten buttons, zips etc, hes 10 now yet still cant ride a bike, even a quad, not very good with steering, we do this exersise at home with him every day and thats, with is eyes closed he walkes up 4 stairs without holding onto the rail, then back down, again with closed eyes, its helped him a lot with his balance, lots of ball catching games and hopping and cross over games also help, anyway thanks for the info, I,l look into that..Gc

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